Customer Advisor

Boots UK; Evesham Township (NJ); On-site; USD 22,953 - 26,156; Part time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Job summary

A leading retail company is seeking a part-time Customer Advisor in Evesham Township to support customers at the tills and advise on products. You'll collaborate with teammates while ensuring a welcoming shopping experience. Looking for enthusiastic individuals with excellent communication skills and a passion for customer service. The role offers a competitive hourly rate and valuable training. Join a diverse team that values authenticity in a supportive environment.

Qualifications

• Individuals should excel in a fast‑paced, varied environment.
• Must promote a collaborative dynamic.
• Passion for representing Boots and helping customers.

Responsibilities

• Help customers, answer questions, and offer advice.
• Promote in‑store offers and ensure customers receive necessary information.
• Assist with stock management and shop floor displays.

Skills

Excellent communication and listening skills

Team‑player attitude

Attention to detail

Job description

Boots UK is seeking a Customer Advisor to join our retail team.

Hourly rate: £12.40–£14.13 for selected London locations, increasing after 6 months in role.

About the Role

You will work onsite, reporting to the Assistant or Store Manager, helping customers at the tills, advising and working in the back shop. Responsibilities include:

• Help customers, listen, answer questions and offer great advice about our products
• Promote in‑store offers and schemes, ensuring customers receive the information they need
• Assist with shop floor displays and stock management, ensuring products are well presented
• Collaborate with teammates to provide a clean, welcoming shopping experience
• Receive award‑winning training accredited by the Institute of Customer Service

Qualifications

• Full training provided; looking for individuals who excel in a fast‑paced, varied environment
• Excellent communication and listening skills
• Team‑player attitude and promotes a collaborative dynamic
• Attention to detail – understand that small actions make a big impact on customer interactions
• Passion for representing Boots and helping customers find the right products

Desirable Skills

• Experience providing customer care and delivering great service (not essential)

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, Employee Assistance Programme

Why Boots?

Boots fosters an inclusive environment that values consideration and diversity. We are proud to be an equal‑opportunity employer and encourage every colleague to be their authentic self.

What’s Next?

If selected, you will be invited to an in‑store interview within 14 days. We discuss part‑time and job‑share options and provide reasonable adjustments to support applicants during the interview process.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Other

Industry

Retail