Custom Framing Specialist — Customer Experience

michaels; Westlake (OH); On-site; USD 16,000 - 19,000; Full time

Benefits offered by this job

401(k) match

Employee assistance program

Medical insurance

Dental insurance

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels in Westlake, OH is seeking a team member to help customers with custom framing, product discovery and checkout. You will assist in-store shoppers, process framing orders, and keep the display and stock organized while delivering friendly service.

The role requires basic computer and measuring skills, experience in retail, and comfort with framing equipment. The store hours include nights and weekends, with a focus on safety and customer care.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.

Responsibilities

• Assist customers in framing the shop and help them find products.
• Complete framing orders on time with high quality.
• Maintain the ready-made frame department and stock as needed.
• Operate the cash register and handle cash to standards.
• Support omni-channel processes and in-store operations.
• Adhere to SOPs and company programs and promote safety.

Skills

Customer service

Cash handling

Merchandising

Basic computer skills

Measuring skills

Framing equipment

Glass cutter

Retail experience

Tools

Framing equipment

Glass cutter

Job description

Michaels in Westlake, OH is seeking a team member to help customers with custom framing, product discovery and checkout. You will assist in-store shoppers, process framing orders, and keep the display and stock organized while delivering friendly service.

The role requires basic computer and measuring skills, experience in retail, and comfort with framing equipment. The store hours include nights and weekends, with a focus on safety and customer care.