Custody Operations Analyst - Mutual Fund Processing

U.S. Bank; Milwaukee (WI); On-site; USD 76,000 - 89,000; Full time

Benefits offered by this job

Healthcare

401(k)

Vacation

Holidays

Job summary

U.S. Bank's Mutual Funds Processing team seeks a Custody Operations Analyst 3 to support trading and processing across mutual fund trading, money market trading, new account setup, and corrections processing.

The role centers on timely, detail-driven tasks and risk-aware handling of WCIB client accounts. You will work with Legal and Risk partners to ensure operational requirements are met, oversee new account setups, and drive process improvements while supporting leadership in the team’s daily

Qualifications

• Three years or more of related experience.
• Knowledge of custody operations and related regulatory requirements.
• Ability to multitask and meet deadlines in a dynamic environment.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Manage mutual fund and money market agreement reviews, amendments, and due diligence questionnaires.
• Collaborate with Legal, Risk, and stakeholders to ensure operational requirements are addressed.
• Oversee mutual fund new account setups, process trade corrections, and resolve operational exceptions.
• Identify process improvements, mitigate operational risk, and drive issue resolution.
• Lead team projects and cross-functional efforts, while collaborating with management.
• Provide leadership support and backup to the manager to maintain workflow continuity.

Skills

Mutual funds knowledge

Time management

Attention to detail

Risk awareness

Customer service

Microsoft Excel

Education

Bachelor's degree

Tools

Risk management software

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Mutual Funds Processing team is hiring a Custody Operations Analyst 3 that supports trading and processing work across several areas, including Mutual Fund Trading, Money Market Trading, New Account Setup, and Corrections Processing. The work is operational in nature and centers on completing time-sensitive, detail-driven tasks that support daily trading activity and account maintenance. Responsible for the management and oversight of Wealth, Corporate, Commercial, and Institutional Banking (WCIB) client accounts and products of various types and sizes established by clients for various purposes. Provides technical, industry, process, and trouble‑shooting support for products or accounts to a team of operation Specialists within their own unit/discipline. Primary focus is on day-to-day deliverables, developing solutions based upon subject expertise, occasionally representing the department at a broader level; may also contribute to strategic planning within area of expertise. Accountable for the completion of daily processing activities. Delivers a high level of customer service and is responsible for the identification of and minimization of risk in the control environment, process efficiency and effective customer issue resolution. Responsibilities have various levels of risk correlating to the type and size of account or product. May be required to provide supervisory responsibilities and apply independent judgement and decision making based on area of expertise.

Key Responsibilities

• Responsible for managing mutual fund and money market agreement reviews, amendments, and due diligence questionnaires.
• Partners with Legal, Risk, and business line stakeholders to evaluate agreement language and ensure operational requirements are appropriately addressed and supported.
• Oversees mutual fund new account setups, process trade corrections, and resolve operational exceptions to ensure accuracy, compliance, and timely servicing.
• Serves as a key resource for the team by identifying process improvements, mitigating operational risk, and driving issue resolution.
• Works independently to lead team projects, initiatives, and cross-functional efforts while collaborating closely with management.
• Provides leadership support and act as a backup to the manager during absences, helping to maintain workflow continuity, service standards, and team effectiveness.

Basic Qualifications

• Three years or more of related experience

Preferred Skills/Experience

• Bachelor's degree
• Knowledge of or the ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)
• Ability to multitask and meet established deadlines in a dynamic work environment
• Exhibits analytical, problem-solving, decision-making, and organizational skills
• Exhibits customer relation skills, interpersonal, and verbal and written communication skills
• Understanding of regulatory and accounting principles which directly affect Wealth Management & Investment Services business lines and clients
• Proficient in Microsoft Office applications, preferably Excel

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.