Custody Operations Analyst - Fed and Miscellaneous Income

U.S. Bank; Saint Paul (MN); Hybrid; USD 65,000 - 76,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Retirement plan

Job summary

U.S. Bank is seeking a Custody Operations Analyst to support Trust Income Operations, focusing on federal and miscellaneous income processing.

The role emphasizes accurate processing, reconciliation, and collaboration with depositories, institutions, and internal partners to ensure client account integrity. Responsibilities include investigating discrepancies, applying income payments via ACH and wire, and resolving cash and asset exceptions while maintaining service levels and professional

Qualifications

• Two years or more of related experience.
• Bachelor's degree or higher.
• Ability to quickly learn custody operational functions and processes.
• Strong attention to detail and accuracy.
• Experience analyzing transaction data and identifying discrepancies.
• Ability to reconcile and balance financial transactions.
• Excellent communication and teamwork skills.
• Proficiency in Microsoft Excel or similar Office tools.

Responsibilities

• Reconcile and balance income transactions related to federal income and physical securities.
• Process income payments via ACH and wire transactions.
• Research and resolve cash and asset exceptions.
• Review activity, identify discrepancies, and take corrective action.
• Respond to inquiries from internal and external business partners.
• Collaborate with teams across Corporate Actions, Asset File, Trade Services, and other areas.
• Manage and respond to requests via shared team mailboxes.
• Communicate issues and resolutions clearly and professionally.
• Prioritize work to meet service level commitments.

Skills

Attention to detail

Analytical thinking

Communication skills

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Join a team that plays a critical role in supporting Trust Income Operations, with a focus on Federal Income and Miscellaneous Income processing. Our team works closely with depositories, financial institutions, and internal business partners to ensure income transactions are accurately received, reconciled, and applied. We are a collaborative group that values analytical thinking, attention to detail, and exceptional client service.

What You'll Do

As a Custody Operations Analyst, you will be responsible for ensuring the accurate processing and reconciliation of income-related financial transactions. You will investigate discrepancies, resolve exceptions, and partner with a variety of internal teams to maintain the integrity of client accounts and operational processes.

Key responsibilities include:

• Reconcile and balance income transactions associated with federal income and physical securities.
• Process and apply income payments received through ACH and wire transactions.
• Research and resolve cash and asset exceptions.
• Review transaction activity, identify discrepancies, and take appropriate corrective action.
• Respond to inquiries from internal and external business partners, including account administrators, brokers, and trade representatives.
• Collaborate with teams across Corporate Actions, Asset File, Trade Services, and other operational areas.
• Manage and respond to requests received through shared team mailboxes.
• Communicate issues, findings, and resolutions clearly and professionally.
• Prioritize work effectively while meeting established service level commitments.

Basic Qualifications

• Two years or more of related experience

Preferred Skills/Experience

• Bachelor's degree
• Knowledge of or the ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)
• High attention to detail and accuracy
• Experience analyzing transaction data and identifying discrepancies
• Ability to reconcile and balance financial transactions
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Exhibits analytical, problem-solving, decision-making, and organizational skills
• Exhibits customer relation skills, interpersonal, and verbal and written communication skills
• Understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial, & Institutional Banking business lines and clients
• Proficient in Microsoft Office applications, preferably Excel

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $64,855.00 - $76,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.