Custody Administration Account Manager - Mt. Laurel, NJ

TD Bank, N.A.; Mount Laurel Township (NJ); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Total Rewards Package

Job summary

TD Bank, N.A. is seeking a Custody Administration Account Manager to administer an assigned book of Institutional Custody relationships in the TD Wealth line of business.

You will work with clients, third-party managers and operations to ensure timely and accurate transactions and custody services. The role requires handling Bond Trustee, Bond Registrar, Paying Agent, Escrow Agent and Custody accounts, with a focus on growing client relationships, meeting sales targets and partnering with

Qualifications

• Bachelor's degree or progressive work experience in addition to experience below 5+ Years of related experience.
• Thorough knowledge of Corporate Trust laws required
• Financial professional designation preferred
• Proven sales ability, including successfully attracting new Clients
• Attention to detail
• Excellent communication skills, written, verbal and presentation

Responsibilities

• Participates in presentations to Clients to provide information on a variety of trust and financial services
• Monitors Clients' accounts, resolving problems and offering alternatives
• Ensures the accuracy and maintenance of Client records and files and updates information as needed
• Coordinates with more experienced staff, when appropriate to resolve more difficult Client issues, problems and requests
• Communicates regularly with Operations, Tax, Compliance and Sales personnel and other appropriate internal areas to give and receive updated Client information
• Ensures proper administration of Company policies and regulatory guidelines and ensures coordination of services
• Develops business plans with results based on activities identified and quantified to broaden and expand Client relationships
• Identifies referral opportunities within book of business and engage PCS partners and internal/external contacts to close on those opportunities
• Attains predetermined annual sales, cross-referral and account retention goals through proactive Client contact
• Assists PCS team members with business development activities
• Participates in department administration and committees as required
• Evaluates issues, problems and opportunities in department's account relationships and recommends changes in policies and procedures to improve efficiency and enhance revenue
• Suggests changes for operational improvement
• Complies with Corporate Trust policy and procedures and business strategies
• Reviews legal documents of assigned accounts to determine terms, responsibilities and duties of the Company
• Works independently with limited supervision from senior staff members
• Administers more complex accounts
• Meets with Clients regularly to review proposals

Skills

Client relationships

Sales ability

Attention to detail

Communication

Education

Bachelor's degree or progressive work experience

Financial professional designation preferred

Job description

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues.

Growth opportunities and skill development are defining features of the colleague experience at TD.

Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business: TD Wealth

Job Description: Custody Administration Account Manager administers an assigned book of Institutional Custody relationships.

Works with clients, third party manager and operations on a daily basis to ensure transactions and securities are completed timely and accurately.

This role administers and retains assigned accounts including, Bond Trustee, Bond Registrar, Paying Agent, Escrow Agent and Custody.

Depth & Scope:

• Participates in presentations to Clients to provide information on a variety of trust and financial services
• Monitors Clients' accounts, resolving problems and offering alternatives
• Ensures the accuracy and maintenance of Client records and files and updates information as needed
• Coordinates with more experienced staff, when appropriate to resolve more difficult Client issues, problems and requests
• Communicates regularly with Operations, Tax, Compliance and Sales personnel and other appropriate internal areas to give and receive updated Client information
• Ensures proper administration of Company policies and regulatory guidelines and ensures coordination of services
• Develops business plans with results based on activities identified and quantified to broaden and expand Client relationships
• Identifies referral opportunities within book of business and engage PCS partners and internal/external contacts to close on those opportunities
• Attains predetermined annual sales, cross-referral and account retention goals through proactive Client contact
• Assists PCS team members with business development activities
• Participates in department administration and committees as required
• Evaluates issues, problems and opportunities in department's account relationships and recommends changes in policies and procedures to improve efficiency and enhance revenue
• Suggests changes for operational improvement
• Complies with Corporate Trust policy and procedures and business strategies
• Reviews legal documents of assigned accounts to determine terms, responsibilities and duties of the Company
• Works independently with limited supervision from senior staff members
• Administers more complex accounts
• Meets with Clients regularly to review proposals

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below 5+ Years of related experience
• Thorough knowledge of Corporate Trust laws required
• Financial professional designation preferred
• Proven sales ability, including successfully attracting new Clients
• Attention to detail
• Excellent communication skills, written, verbal and presentation
• High performance standards for self and others
• Strong execution skills and action oriented
• Critical thinker with flexibility and ability to think out of the box to provide solutions to meet a variety of business/market needs
• Completion of a recognized certification program preferred prior to employment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview.

We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how we be presenting, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative.

Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health.

It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Learn more: Canada | US | Europe & Asia Pacific