Custodial Supervisor - VMI

Thompson Hospitality Corporation; Lexington (VA); On-site; USD 28,000 - 39,000; Full time

Job summary

Thompson Facilities Services seeks a Custodial Supervisor to lead a team of custodians, manage schedules, and uphold cleaning standards across the facility. You will train staff, monitor performance, and ensure safe handling of chemicals while maintaining a customer-friendly environment.

The role requires hands-on leadership, strong organizational skills, and the ability to respond quickly to service requests.

Qualifications

• High school diploma or GED is required.
• 3–5 years of custodial supervision or similar experience preferred.
• Strong leadership, communication, and organizational skills required.

Responsibilities

• Train, mentor, and supervise a team of custodians and assign tasks.
• Oversee daily cleaning activities and ensure high standards across the facility.
• Monitor inventory of cleaning supplies and coordinate restocking with management.
• Ensure safety protocols are followed and staff are trained on PPE and chemical handling.
• Respond to cleanliness or maintenance requests and support events.

Skills

Leadership

Team Building

Communication

Organizational skills

Multitasking

Safety compliance

Chemical safety

Education

High school diploma or GED

Job description

Overview

Do you take pride in creating clean, safe, welcoming spaces? Do you love leading a team, staying organized, and making every environment shine? If you’re ready to bring your energy, leadership, and eye for detail to a place that values your work—this role is for YOU!

Thompson Facility Services is looking for a Custodial Supervisor who’s passionate about keeping our facilities spotless, our team motivated, and our operations running smoothly. In this role, you’ll be a key player in making sure every guest, visitor, and team member enjoys a clean and comfortable experience from the moment they walk through our doors.

Responsibilities

Lead an Amazing Team

• Train, mentor, and support a team of custodians who care about quality just as much as you do.
• Assign tasks, manage schedules, and provide regular feedback that helps your team thrive.
• Build a positive, team-first work environment.

Keep Our Facilities Sparkling

• Oversee daily cleaning activities like floor care, sanitizing restrooms, waste management, and general upkeep.
• Ensure cleaning protocols are followed and that every space consistently meets our high standards.
• Perform regular walk-throughs and inspections to keep our facility in top shape.

Manage Supplies Like a Pro

• Monitor inventory of cleaning products, tools, and equipment.
• Partner with the Manager to restock supplies responsibly and cost-effectively.
• Ensure proper and safe use of all equipment and materials.

Champion Safety

• Ensure the team follows all safety procedures, including OSHA guidelines.
• Train staff on proper use of PPE and safe handling of chemicals and equipment.
• Promote a culture where safety always comes first.

Deliver Excellent Service

• Respond quickly and professionally to cleanliness or maintenance requests.
• Work closely with other departments to support special events and facility needs.
• Help ensure every visitor has a positive and welcoming experience.

Stay Organized & Informed

• Keep accurate records of schedules, inspections, and team attendance.
• Share reports and updates with senior leadership.
• Stay up to date on industry best practices and innovative cleaning methods.

Qualifications

• Education: High school diploma or GED
• Experience: 3–5 years in custodial supervision or similar role
• Skills:
  • Strong leadership and team-building abilities
  • Excellent communication and organizational skills
  • Ability to multitask and stay calm during unexpected situations
  • Knowledge of cleaning standards, tools, and equipment

Work Environment

• You’ll work throughout the facility—offices, restrooms, common areas, and everything in between.
• Must be comfortable working around cleaning chemicals and taking on the physical aspects of the job.
• May involve work on ladders, stairs, and elevated platforms.
• As an essential role, you may be scheduled during inclement weather, evenings, weekends, or holidays.

Physical Requirements

• Ability to lift up to 50 lbs and handle custodial equipment like buffers and vacuums.
• Frequent standing, walking, bending, and reaching throughout the day.

Who We Are:

Thompson Facilities Services delivers reliable, high-quality solutions that keep buildings running smoothly and safely. From custodial care and maintenance to groundskeeping and operational support, our team is committed to providing exceptional service with professionalism and pride. We focus on efficiency, safety, and creating well-maintained environments that enhance the experience of every client, guest, and employee we serve.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.