Custodial Supervisor FC

Elwyn; Philadelphia (Philadelphia County); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Medical/Dental/Vision

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and G

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn in Philadelphia is seeking a Custodial Supervisor to oversee janitorial crews at contract locations, ensuring tasks are completed on schedule and per contract requirements.

The role requires at least 3 years of custodial experience, supervisory ability, and the capacity to respond to emergencies; a valid driver’s license and HSPD-12 readiness are preferred for duties at federal sites.

Qualifications

• Three (3) years' experience working within the custodial field.
• Must be familiar with all custodial related duties including floor care, general office cleaning, restroom cleaning, etc.
• Prior experience working with people with disabilities preferred
• Prior supervisory experience preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple tasks
• Demonstrated strong attention to detail
• Demonstrated good time management and organizational skills
• Demonstrated good judgment with the ability to independently solve problems and make decisions with little need for direct supervision
• Must possess good customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, and Outlook
• Must be available to respond to emergency contract services such as after hour(s) or weekend(s) floods or snow removal efforts
• Obtain and maintain Homeland Security Presidential Directive (HSPD-12) clearance
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Responsibilities

• Assign daily tasks to staff in accordance with service requirements.
• Assign periodic services per schedule and ensure quality.
• Monitor and escort sub-contractors to verify service quality.
• Recommend disciplinary actions based on observed performance.
• Assist training of staff on procedures and on-line training requirements.
• Perform annual reviews of responsibilities with staff.
• Complete daily quality control inspections and address deficiencies.
• Complete government contractual paperwork.
• Perform janitorial duties during staff shortages.
• Supervise in manager's absence and be point of contact for the customer.
• Complete emergency work orders when needed.
• Assist with snow removal as required.
• Respond to emergency contract services after hours or weekends.
• Perform other duties as assigned

Skills

Supervisory experience

Custodial/janitorial experience

Team leadership

Quality standards

Communication skills

Microsoft Office

HSPD-12 clearance readiness

Tools

MS Office

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Job Description

A current Real ID or valid U.S. Passport is required for this position to obtain the necessary security clearances at designated federal job sites.

Shift Details

Monday-Friday 8:00a-5:00p w/occasional weekends and work site flexibility (Federal Complex, Nix, Custom, VA, and Navy)

Pay Rate

$22.00/hr with a $1,000 sign-on bonus for new hires to the company.

Elwyn seeks a Custodial Supervisor to direct the work of assigned janitorial work crew(s) at contract locations. Assures the work is performed on schedule and accomplished in accordance with the contractual statement of work. Performs direct janitorial services in offices, restrooms, and other areas as assigned. Assists Working Group Leaders and Contract Managers with verifying completion of daily tasks by staff, and training of staff in quality standards in assigned areas.

DUTIES AND RESPONSIBILITIES

• Assign daily tasks/duties to staff, as needed, including but not limited to dusting, vacuuming, trash removal, and cleaning restrooms, in accordance with the established daily service requirements and the number of staff on shift.
• Assign periodic services to staff, as needed, including but not limited to damp mopping and spray buffing floors, damp wiping of vertical surfaces, stairway cleaning, litter patrol of external areas, and sweeping and mopping of loading dock, in accordance with the established periodic schedule.
• Monitor and escort sub-contractor(s), including but not limited to window cleaners, landscapers, pest control agents, and verify services meet required quality standards in accordance with scope of work specified in the contract.
• Recommend disciplinary action(s) to be taken and give input toward performance evaluation and management based on observed employee behavior while directing employees' work.
• Assist training new staff members in the completion of duties to the standard cleaning and operating procedures as well as on-line training requirements available through our chemical supplier.
• In conjunction with the manager, perform the annual review of the checklist of responsibilities with all employees.
• Complete required daily quality control inspections of assigned areas using the daily supervisor report assigned at the beginning of their shift; ensure deficiencies are corrected by working with the staff assigned to the area
• Complete daily required government contractual paperwork including but not limited to daily projection and completion report, sign-off on work activity report completed by employees and sub-contractors, and review and sign-off on daily sign-in sheet by end of work shift.
• Perform janitorial duties, as needed, in the event of staff shortages.
• In the absence of the manager, perform supervisory responsibilities including but not limited to supervision of staff and being the point of contact for the assigned government customer.
• Complete emergency work order requests when janitors are not available.
• Assist with snow removal services, per contract requirements.
• Respond to emergency contract services such as after hour(s) or weekend(s) floods or snow removal efforts, as needed.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS

• Three (3) years' experience working within the custodial field
• Must be familiar with all custodial related duties including floor care, general office cleaning, restroom cleaning, etc.
• Prior experience working with people with disabilities preferred
• Prior supervisory experience preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple tasks, often completing, priorities as needed
• Demonstrated strong attention to detail
• Demonstrated good time management and organizational skills
• Demonstrated good judgment with the ability to independently solve problems and make decisions with little need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must possess good customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, and Outlook
• Must be available to respond to emergency contract services such as after hour(s) or weekend(s) floods or snow removal efforts
• Obtain and maintain Homeland Security Presidential Directive (HSPD-12) clearance
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

2026-6804

#ZR

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

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