Custodial Shift Supervisor

Gonzaga University; Spokane (WA); On-site; USD 44,000 - 66,000; Full time

Job summary

Gonzaga University in Spokane, WA, is seeking a Custodial Shift Supervisor to lead a campus cleaning program and ensure high standards of cleanliness across dorms, offices, and facilities.

You will plan staff schedules, supervise team performance, handle events, and coordinate with campus partners, with a focus on safety and efficiency.

This on-site role requires a high school diploma and at least one year of related experience, with a rotating shift and full-time schedule.

Qualifications

• Ability to effectively supervise, train, motivate, and evaluate custodial staff.
• Prioritize workloads, coordinate staff assignments, and adjust schedules to meet routine, special event, and emergency cleaning needs.
• Knowledge of custodial cleaning practices, sanitation standards, floor and carpet care, and safe operation of custodial tools and equipment.
• Ability to identify operational issues, respond to changing priorities, and make sound decisions to maintain efficient custodial services.
• Ability to communicate clearly and professionally with employees, supervisors, campus partners, and other University stakeholders.
• Ability to train employees on established procedures, assess work quality, provide constructive feedback, and address performance concerns appropriately.
• Ability to follow established safety procedures, recognize potential hazards, and maintain consistent standards for cleanliness, sanitation, and facility care.

Responsibilities

• Plan and schedule staff assignments and cleaning services.
• Arrange shifts for emergency cleaning projects.
• Evaluate equipment and cleaning methods for efficiency and effectiveness.
• Supervise minor maintenance and report major repairs.
• Prepare premises for events such as graduations, athletic events, and conferences.
• Interview prospective employees and select qualified candidates.
• Set training standards and monitor compliance with management.
• Evaluate work performance and take remedial action where needed.
• Enforce attendance rules and manage staff schedule.
• Decide retention or termination of probationary staff.
• Ensure efficient use of time and resources and uphold standards.

Skills

Supervision

Staff training

Scheduling

Communication

Safety procedures

Decision making

Education

High School Diploma or GED

Job description

Title:

Custodial Shift Supervisor

VP Area:

Plant Operations

Department:

Plant Services-Custodial

Work Schedule:

Rotating/Shift Work

Telework Availability:

On-campus Position

FLSA Status:

Non-Exempt

Employee Classification:

Regular full-time (staff 30+ hours)

Hours per week:

40

Months per year:

12

Job Purpose:

Supervise and administer a program of systematic cleaning and care of university facilities, in accordance with established guidelines. Perform a variety of custodial assignments, including such duties as cleaning, snow and ice removal, furniture handling, emergency response, and restorative services. Work in a variety of settings including dormitories, food service areas, administrative offices, academic buildings, and outdoors.

Essential Functions:

• 40% - Supervisor
  • Plan and schedule staff assignments and cleaning services based on workload and available manpower, reassigns staff to ensure that work is accomplished according to schedule and that staff is fully utilized.
  • Arranges for shifting of personnel to handle emergency cleaning projects.
  • Evaluate and make recommendations for equipment, changes in cleaning methods, and work performance standards to ensure a more effective and efficient cleaning program.
  • Supervises minor routine maintenance repairs to buildings and equipment. Reports, orally or in writing, conditions requiring a higher-level repair.
  • Supervises the arrangement of premises for special events, such as graduations, athletic events and summer conferences.
  • Interviews prospective employees and recommends selection of qualified candidates.
  • Set training standards for new employees and ensures that standards are being met by follow-up with management team and by personal observations.
  • Evaluates work performances against established standards.
  • Where below standard work is apparent, takes appropriate remedial action to improve work performances.
  • Ensures the efficient and effective use of time by the staff by such means as enforcing the attendance rules, resolving disciplinary problems, and meeting established work schedule.
  • Recommends retention or termination of probationary employees.
  • Excellent knowledge of the university's cleaning and care procedures, custodial equipment and effective custodial work performance standards.
• 35% - Cleaning
  • Clean assigned campus buildings and dorms with established practices and procedures.
  • Clean chalkboards and erasers; dust furniture; sweep, mop or vacuum floors; empty waste baskets, trash containers, and recycle bins; wash interior/exterior windows; clean ashtrays and cigarette urns.
  • Clean and sanitize restrooms, shower rooms, fixtures, refill restroom dispensers in accordance with established practices and procedures.
  • Use and maintain assigned power equipment and hand tools.
  • Deep clean dorms and apartments in summer for upcoming school year and help with cleaning and preparing for summer conferences.
  • Essential functions listed here require the physical and environmental demands in order to carry out these duties.
• 15% - Additional custodial services
  • Assist with leaves and snow removal in fall and wintertime.
  • Strip, clean, burnish and apply floor finish to floors; vacuum and extract carpets and upholstery.
  • Help with special event set up and furniture relocation.
• 10% - Other duties as assigned.

Educational Requirement:

High School Diploma or GED

Years of Related Experience Requirement:

1 year

In lieu of the educational qualifications, candidates may qualify with equivalent professional experience at a ratio of one year of experience for each year of required education.

Skills & Abilities:

Ability to effectively supervise, train, motivate, and evaluate custodial staff while promoting accountability and high performance.

Ability to prioritize workloads, coordinate staff assignments, and adjust schedules to meet routine, special event, and emergency cleaning needs.

Knowledge of custodial cleaning practices, sanitation standards, floor and carpet care, and the safe operation of custodial tools and equipment.

Ability to identify operational issues, respond to changing priorities, and make sound decisions to maintain efficient custodial services.

Ability to communicate clearly and professionally with employees, supervisors, campus partners, and other University stakeholders.

Ability to train employees on established procedures, assess work quality, provide constructive feedback, and address performance concerns appropriately.

Ability to follow established safety procedures, recognize potential hazards, and maintain consistent standards for cleanliness, sanitation, and facility care.

Physical & On-Campus Requirements:

• In-Office Presence - Ability to work on-site in typical office setting and participate in in-person meetings with colleagues: 5 days/week
• Standing/Sitting - Ability to remain in a stationary position for a prolonged period: Daily (>75% of time)
• Walking - Ability to move about on foot to accomplish tasks: Daily (>75% of time)
• Lifting/Carrying - Ability to move or transport objects up to a specified weight (e.g., 50 pounds): Daily (>75% of time)
• Attention to Detail - Ability to focus on detailed tasks for extended periods: Daily (>75% of time)
• Problem-Solving - Ability to identify and resolve issues effectively: Daily (>75% of time)

The budgeted salary range that the University reasonably expects to offer for this position: $27.03

Pay Range:

Minimum Salary (Annualized 12 months and 40 hours/week): 44320

Midpoint Salary (Annualized 12 months and 40 hours/week): 55400

Maximum Salary (Annualized 12 months and 40 hours/week): 66480

Minimum Salary (Non-Exempt): 21.31

Midpoint Salary (Non-Exempt): 26.63

Maximum Salary (Non-Exempt): 31.96

Is this position eligible for relocation reimbursement?: False

Is this position eligible for a signing bonus?: False

At this time, the University has suspended all new H1B visa sponsorships.