Custodial Shift Supervisor

Innovative Consulting & Management Services, LLC; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision 100% coverage

Life and AD&D Insurance

11 paid government holidays

Paid sick and vacation leave

Job summary

Innovative Consulting & Management Services (ICMS) seeks a Custodial Shift Supervisor to lead custodial teams across a 400,000 sq ft facility. The role requires strong leadership, on-site supervision, and day-to-day management of 24/7 operations.

You will organize staffing, train personnel, enforce safety and quality standards, manage CMMS and work-ticket systems, and ensure reliable cleaning for building interiors and grounds.

Qualifications

• High school diploma or GED required.
• Minimum 3 years of experience managing custodial shifts in large facilities (≈400,000 sq ft).
• Valid driver’s license with clean record.
• Strong organizational and communication skills to lead teams.

Responsibilities

• Lead assigned shift custodial staff and ensure high-quality service.
• Schedule, supervise, and coordinate staff for 24/7 operations.
• Train staff on cleaning techniques, safety standards and equipment use.
• Enforce safety policies and conduct quality inspections.

Skills

Leadership

Organizational skills

Communication

English fluency

Supervision

Safety compliance

Education

High school diploma or GED

Tools

CMMS

Work ticket systems

Job description

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients.

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is about teamwork, a coordinated effort from all disciplines, from clients to consultants and most important, it’s about delivering on our commitments.

ICMS is seeking Custodial Shift Supervisors to lead and oversee custodial staff in maintaining the cleanliness, sanitation, and general upkeep of administrative building interiors and grounds. This position requires strong leadership skills, hands‑on supervision, and the ability to manage day‑to‑day custodial operations effectively.

Duties and Responsibilities

• Serve as the dedicated supervisor for the assigned shift.
• Supervise, schedule, and coordinate custodial employees, ensuring high-quality service
• Organize and manage work shifts, ensuring appropriate staffing levels and effective work schedules for a 24/7/365 operation for specified shifts.
• Train, evaluate, and oversee custodial personnel on proper cleaning techniques, safety standards, and use of custodial equipment
• Ensure adherence to safety policies and procedures, applying appropriate safety standards for all custodial operations and reporting safety hazards
• Supervise the proper use and maintenance of custodial equipment, tools, and cleaning compounds, including manually operated tools and electrically powered machines
• Execute and perform quality control, in accordance with company’s Quality Control Program, ensuring inspections, scheduling, contract compliance, corrective actions, and process improvements
• Respond to tenant complaints and coordinate corrective actions to improve quality
• Oversee general grounds maintenance responsibilities, including scheduling and supervising groundskeeping tasks and activities
• Prepare reports, work ticket task lists, inspection reports, and work schedules
• Oversee compliance with custodial procedures for storage, usage, and disposal of cleaning solvents and chemicals
• Assist in special custodial projects and emergency response cleanups as required
• Ensure the security of buildings by supervising lock/unlock procedures
• Develop staffing schedules and work plans to ensure efficient custodial operations
• Maintain inventory records of cleaning supplies, tools, and equipment

Required Qualifications

• A high school diploma or G.E.D.
• Minimum of 3 years of experience managing custodial shifts in buildings of similar size (400,000 square feet) and complexity (e.g., federal buildings, courthouses, or hospitals).
• Valid driver’s license with a clean driving record
• Strong organizational and communication skills to effectively lead custodial teams
• Knowledge of proper custodial procedures for using and maintaining cleaning tools, machines, and chemical solutions
• Familiarity with quality control programs related to custodial operations, including inspections and corrective actions
• Experience and familiarity with CMMS and work ticket systems
• Shall be able to read, write, and fluently converse in the English

Additional Qualifying Factors

• As a condition of employment, it will be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results.

Physical Demands & Work Environment

• Ability to climb ladders, use power tools, and perform heavy physical labor as needed
• Exposure to wet, humid conditions, chemicals, fumes, and dust
• Work may include outdoor exposure to inclement weather
• Ability to work on foot for extended periods (up to 8 hours per day)
• Ability to climb stairs and lift 20+ pounds, when needed

Security Clearance

All Contractor personnel working onsite at federal facilities must meet federal government security clearance standards.

• Medical, Dental & Vision Insurance 100% covered for employee
• Life and Accidental AD&D Insurance
• 11 Paid Government Holidays
• Generous sick and vacation leave

Work schedules are subject to change based on client and company needs. As a management position, this person will be on call regularly and be available for and respond to emergencies off shift.

*This is a contingent hire position based upon the award of contract.

ICMS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.