Custodial Associate - Hilltop Mall

JCPenney; Kearney (NE); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Kearney, NE is seeking a Custodial Associate to maintain store cleanliness and support a positive in-store experience for customers. You will perform cleaning across the sales floor, offices, restrooms and stockrooms while following the company standards.

You will monitor cleaning supplies, coordinate repairs when needed, and communicate re-order needs to the General Manager. The role also includes assisting customers, partnering with Sales Associates for product information, and

Qualifications

• Maintains store cleanliness to company standards.
• Delivers friendly, helpful customer service.
• Works with sales team to assist customers.

Responsibilities

• Cleans sales floor, offices, stockrooms and restrooms.
• Maintains inventory of cleaning supplies and reports needs.
• Greets customers and assists in finding products.
• Performs other duties as assigned and follows safety procedures.
• Keeps adherence to performance standards for the role.

Skills

Results oriented

Ownership

Teamwork

Job description

As the Custodial Associate, you will perform custodial and other miscellaneous duties in order to maintain the store cleanliness and positively impact the customer's in-store experience.

Primary Responsibilities

• Cleaning
  • Cleans the sales floor, offices, stockrooms, salon, restrooms and other areas of the store in accordance with the company standards for cleanliness and in a manner that is safe for associates and customers and without damage to the building or finishes
• Inventory/Equipment
  • Maintains an inventory of cleaning supplies and equipment of operable condition and arranges for repairs when necessary
  • Communicates re-ordering needs to General Manager when applicable
• Customer Service & Sales
  • Greets and assists customers in finding products and delivers outstanding customer service
  • Partners with Sales Associates when customers require a deeper level of product information
• Support
  • Performs other support duties as assigned by supervisor
  • Follows company trash, recycling and hazardous materials processes
• Performance standards
  • Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance

Core Competencies & Accomplishments

• Results: Solves problems and makes smart decisions that drive sales, profit or customer service, execute your work efficiently and effectively
• Ownership: Provide great customer service and take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience, show the confidence and courage to do what's right; take action with energy and urgency

What you get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.

Pay Range

$15.00/Hr - $18.75/Hr.