Curbside Team Member

Meijer Inc.; Mokena (IL); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

And more!

Job summary

Meijer Inc. is hiring a Digital Clerk in Mokena, IL to drive curbside order fulfillment and create a smooth pickup experience for customers. You’ll greet customers, verify orders, and work with leadership to resolve any issues while maintaining a friendly, efficient environment.

We value a service mindset, strong communication, and reliability. Training is provided; prior retail or cashier experience is helpful, and you must be able to perform physical tasks as needed.

Qualifications

• Strong communication and a customer-first approach.
• Ability to learn new technologies quickly.
• Past retail or cashier experience is a plus.

Responsibilities

• Provide remarkable service at the curbside pickup area with accurate order fulfillment.
• Greet customers with a courteous attitude in person and on the phone.
• Maintain positive relationships with customers, team members, and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow via dashboard and fulfill orders during shift.
• Select and bag items according to standards, and ensure proper scanning/verification.
• Keep the curbside area clean and ready for next pickup.
• Support other tasks to keep operations running smoothly.

Skills

Customer service

Communication skills

Learn new technologies

Retail experience

Cashier experience

Detail oriented

Process driven

Online ordering experience

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

At Meijer, we’re more than a retailer. We’re a family company that serves people and communities. When you join our team, you’re supported with opportunities to grow, lead, and make a real impact at work and beyond. If you enjoy staying active, working with technology, and creating a smooth, friendly experience for customers, this role could be a great fit.

What You’ll Do

As a Digital Clerk, you’ll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish.

• Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs
• Maintain positive working relationships with customers, team members across the store and leadership
• Resolve customer concerns quickly by partnering with leadership when needed
• Receive daily workflow through a dashboard and fulfill orders throughout the shift
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards
• Store and stage orders correctly while following food safety guidelines
• Keep the curbside area clean, neat, and ready for the next pickup
• Support other tasks as needed to keep operations running smoothly

In short: you’ll turn online orders into easy, reliable, "right-on-time" pickups.

What You Bring

You don’t need to know everything on day one, we’ll train you.

What matters most is your service mindset and attention to detail.

• High school diploma or equivalent required
• Strong communication skills and a customer-first approach
• Ability to learn new technologies quickly
• Minimum of 1 year of experience; prior retail experience preferred
• Past cashier experience preferred
• Detail-oriented, organized, and dependable
• Process-driven with the ability to follow procedures in an efficient, consistent way
• Past online ordering experience a plus
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods

Benefits

• Weekly pay
• Team member discount
• 401(k) with company contributions
• Paid parental leave
• Paid education assistance
• Development programs for advancement and career growth
• Medical/dental/vision
• And more!

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well‑being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy, and more. We are dedicated to creating a work environment that promotes work-life balance, long‑term health and financial security, and continuous professional development.

Salary

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization. This job has a step pay plan that generally starts between the rates below with raises occurring after predetermined hours worked. The actual rate offered will meet or surpass the legal wage requirement for the job's location.

• $15.25 - $16.98

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.

If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.