Curbside Team Lead

Meijer Inc.; Mishawaka (IN); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer Inc. is seeking a team-oriented leader to guide daily store operations and supervise department activities. You will empower team members, model exceptional customer service, and influence peers to meet performance goals.

The role emphasizes collaboration, scheduling, training, and maintaining Meijer standards while ensuring safe, efficient operations and a welcoming shopping experience for guests.

Qualifikationen

• Passion for customer service and total engagement with customers and teammates.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking to improve store experiences.
• Ability to influence others and build rapport with customers and peers.
• Willingness to work with others to achieve department goals.
• Able to lift, carry, push, pull, bend and twist while handling product.
• Experience executing plans and maintaining Meijer standards.

Aufgaben

• Engage peers to provide the best possible shopping experience, including checkout excellence.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to exceed customer service and sales goals.
• Assist in training new team members and cross-training talent.
• Assist in department scheduling to boost engagement, service, and profitability.
• Ensure product freshness through proper rotation and dating policies.
• Ensure compliance with food safety standards and safe working practices.
• Lead ordering, receiving, stocking, pricing, and product displays where applicable.
• Foster an inclusive Meijer culture and support diversity, equity, and inclusion.
• Operate registers and handle cash as needed, and use powered equipment when required.
• Participate in period-end inventories to help meet goals.
• May act in Lead capacity in other departments as needed.

Kenntnisse

Customer service

Communication skills

Retail experience

Interpersonal influence

Rapport building

Creative thinking

Team collaboration

Physical readiness

Problem solving

Jobbeschreibung

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What you’ll be doing:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.