Curbside Fulfillment Associate - Customer Service

Wegmans; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off (PTO)

Overtime and holiday pay premiums

Health care benefits

401(k) match

Scholarship program

LiveWell program

Job summary

Wegmans is looking for an in-store shopper to support curbside pick-up, leveraging technology to fulfill customer orders and stage them for pickup. You will ensure accuracy, handle substitutions, process payments, and maintain an organized workspace in a fast-paced retail setting.

Strong communication, device proficiency, and the ability to work independently are key. Wegmans emphasizes competitive benefits and a supportive environment, with opportunities for growth within a trusted grocery

Qualifications

• Customer service experience, preferably in a food service, grocery or retail setting.
• Ability to use a company-issued device to manage orders and communicate with customers
• Strong verbal and written communication skills
• Ability to work independently

Responsibilities

• Utilize technology to communicate with and fulfill customer orders
• Accurately and efficiently fulfill customer orders and stage them in fulfillment area
• Properly handle all product, including properly bagging items to reach the customer
• Make appropriate substitutions as needed and process payments
• Maintain a clean, organized and well-stocked workspace
• May be expected to carry out other customer service duties within the store, as needed, including running a register

Skills

Customer service experience

Device proficiency

Verbal and written communication

Independent work

Job description

Wegmans is looking for an in-store shopper to support curbside pick-up, leveraging technology to fulfill customer orders and stage them for pickup. You will ensure accuracy, handle substitutions, process payments, and maintain an organized workspace in a fast-paced retail setting.

Strong communication, device proficiency, and the ability to work independently are key. Wegmans emphasizes competitive benefits and a supportive environment, with opportunities for growth within a trusted grocery