Curbside Concierge: Fast, Friendly Online Orders

Meijer Great Lakes; Rockford (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Paid family care leave

Childcare subsidy

Job summary

Meijer Great Lakes is seeking a Digital Clerk-style role focused on curbside orders. You’ll help drive a smooth, friendly pickup experience from start to finish and ensure accurate fulfillment and payment collection.

You will greet customers, handle questions, and collaborate with store leadership to resolve issues. The role emphasizes reliability, strong communication, and the ability to learn new technologies quickly in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• Ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable curbside service at the Meijer Pickup area with accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service

Cashier experience

Retail experience

Communication skills

Tech-savvy

Education

High school diploma or equivalent

Job description

Meijer Great Lakes is seeking a Digital Clerk-style role focused on curbside orders. You’ll help drive a smooth, friendly pickup experience from start to finish and ensure accurate fulfillment and payment collection.

You will greet customers, handle questions, and collaborate with store leadership to resolve issues. The role emphasizes reliability, strong communication, and the ability to learn new technologies quickly in a fast-paced retail setting.