Curbside Associate- Port Huron, Michigan

JARS Cannabis; Port Huron (MI); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Employee Assistance Program

Health, Dental & Vision Insurance (FT)

401(k) Plan

Paid Time Off & Holiday Pay

Employee Discount

Monthly Bonus Incentives

Internal Growth Opportunities

Voluntary Life Insurance & Supplement

Bereavement Time Pay

Descripción de la vacante

JARS Cannabis is hiring a Curbside Associate to join our in-store sales team. This role focuses on preparing and fulfilling curbside orders for pickup and delivery, ensuring accuracy, compliance, and a seamless customer experience.

You will check order contents, assist customers, verify identifications, and process payments when needed, all while promoting loyalty programs and keeping a tidy, compliant workspace.

Formación

• Minimum 1 year of customer service experience in retail, sales or hospitality.
• Must be 21+ and able to comply with CRA rules and regulations.
• Ability to work in a fast-paced environment with accuracy.

Responsabilidades

• Package and prepare curbside orders accurately and efficiently.
• Verify orders are complete, labeled correctly, and CRA compliant.
• Assist curbside customers with a welcoming, professional demeanor.
• Verify identifications and information at pick-up per CRA rules.
• Process cash payments during curbside transactions when applicable.
• Coordinate with dispatch to ensure timely delivery orders.
• Maintain documentation and organized records for fulfillment.
• Promote loyalty, referrals, and promotions to customers.
• Keep workspace clean, compliant, and well-organized.
• Escalate issues to management when needed.

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

Retail experience

Educación

High school diploma/GED

Herramientas

POS system

Descripción del empleo

Ready to elevate your career path to a new all-time high?

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment fueled by creativity, community, and collaboration.

Does this spark your interest? If so, we'd love to hear from you!

About the Role

A JARS Curbside Associate is a key part of our in-store sales team, focused entirely on preparing and fulfilling orders for curbside pick-up and delivery dispatch. This is an in-store position with no driving required. You will play a critical role in making sure every order is packaged accurately, compliantly, and ready to go - ensuring a seamless experience for every JARS customer.

Job Duties

• Package and prepare customer orders for curbside pick-up and delivery dispatch with accuracy and efficiency
• Verify that all order contents are complete, correctly labeled, and meet CRA compliance standards prior to fulfillment
• Assist curbside customers with a welcoming, knowledgeable, and professional demeanor
• Verify customer identification and information per CRA rules and regulations at pick-up
• Accurately verify cash amounts and process payment during curbside transactions when applicable
• Coordinate with the dispatch team to ensure delivery orders are packaged and ready on time
• Manage and maintain proper documentation associated with order fulfillment and ensure records are complete and organized
• Promote JARS customer perks including the Loyalty Program, referrals, and promotions
• Maintain a clean, organized, and compliant workspace throughout each shift
• Escalate customer issues to upper management when appropriate
• Maintain a positive, caring attitude and treat customers and co-workers with respect
• Respond to customer and coworker needs in a timely and appropriate manner
• Follow all JARS company policies and procedures in all on-the-job interactions
• Work scheduled shifts and adhere to the company's attendance policy

Requirements

• Must be 21 years of age or older
• High school diploma or GED required
• Minimum 1 year of customer service experience in a retail, sales, or hospitality environment
• Knowledge of cannabis strains and applications preferred
• Must be able to handle fast-paced situations and multi-task effectively
• Exceptional interpersonal, communication, and customer service skills
• Basic math skills required
• Strong attention to detail and CRA compliance rules and regulations

Work Schedule & Physical Demands

• Requires prolonged standing and frequent back-and-forth movement within the store
• Frequent contact with customers and staff throughout shifts
• Varied hours including days, evenings, nights, weekends, holidays, and events as needed
• 8, 10, and 12 hour shifts available

Job Type: Full-time, Part-time

Pay: Hourly

Why JARS Cannabis?

At JARS Cannabis, our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. We are a community - not just a retailer - and we offer a supportive, dynamic environment where you can grow your career and make a real difference.

Employee Benefits

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• 401(k) Plan
• Paid Time Off & Holiday Pay (select holidays)
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Voluntary Life Insurance & Supplemental Medical Insurance
• Bereavement Time Pay

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.