CTO — Customer Service & Facilitation Innovator

Cloudwave Technologies Pvt Ltd; Orem (UT); On-site; USD 218,000 - 450,000; Full time

Job summary

CloudWave Technologies in Orem, UT seeks a CTO who reshapes a mold with Customer Service. Earn $218,000 - $450,000 as a CTO, taking ownership from day one, and building your career with a collaborative team.

You'll lead initiatives, ensure policy compliance, and drive high-impact projects from concept to rollout in Utah's vibrant tech community. This hands-on role rewards strategic thinking, emotional intelligence, and a craft-focused approach to Facilitation.

Qualifications

• Ability to surface risk early.
• Clear communication translating jargon to plain English.
• Demonstrated wins in general work somewhere near Orem, UT.
• Comfort owning a number that goes up or down because of you.

Responsibilities

• Catch the Customer Service regression a tired reviewer would miss.
• Ensure compliance with company policies and applicable UT regulations
• Carry general projects from napkin sketch to Orem, UT rollout
• Pressure-test assumptions before they harden into expensive mistakes
• Keep showing up for the Orem, UT work after the launch buzz fades
• Refuse to let Persuasion debt quietly accumulate on your watch
• Bring 17 of general instinct to problems the playbook misses
• Stitch together Emotional Intelligence and Customer Service into one coherent workflow

Skills

Risk surfacing

Plain-English communication

Local experience near Orem

Numerical ownership

Job description

CloudWave Technologies in Orem, UT seeks a CTO who reshapes a mold with Customer Service. Earn $218,000 - $450,000 as a CTO, taking ownership from day one, and building your career with a collaborative team.

You'll lead initiatives, ensure policy compliance, and drive high-impact projects from concept to rollout in Utah's vibrant tech community. This hands-on role rewards strategic thinking, emotional intelligence, and a craft-focused approach to Facilitation.