CTI Case Manager - ICMS (JR 5507)

PATH; California (MO); On-site; USD 32,015 - 38,958; Full time

Benefits offered by this job

Generous time off

Health and wellness benefits

Professional growth opportunities

Medical, dental and vision coverage

Retirement plan

Job summary

A community service organization in California is seeking a CTI Case Manager to provide essential case management and support to individuals experiencing homelessness. The role involves developing personalized plans, coordinating resources, and providing on-site assistance. Candidates should possess strong communication skills and the ability to work both independently and as part of a team. A competitive benefits package, including health coverage and retirement options, is offered. Join this organization to help make a difference in the community.

Qualifications

• Able to provide community and in-home services regularly.
• Understanding for individuals with urgent health needs.
• Works well independently and as part of a team.

Responsibilities

• Offer strengths-based case management and service coordination.
• Develop person-centered plans with tenants for their goals.
• Perform crisis and risk assessments as needed.
• Assist tenants in obtaining essential resources.

Skills

Excellent communication

Independent and team work

Time management

Understanding of urgent health needs

Job description

Why Work For Us

We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

Position Overview

• Job Title: CTI Case Manager
• Location: Los Angeles, CA 90065
• Salary: $23.24 to $28.28 per hour
• Pay Frequency: 24 Pay Periods Per Year
• Full Time
• Non-Exempt
• Driving Required

About Our Supportive Housing Services

Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services are centralized and provided to clients living on-site to ensure ease of access to the resources necessary for long-term housing stabilization, improving their quality of life and community integration.

Responsibilities

• Meeting with tenants regularly to provide strengths-based case management and service coordination, such as coaching around independent living skills, employment assistance and linkage to community providers for services.
• Collaborating with tenants to create person-centered plans that address short-term and long-term goals and the follow-up necessary to reach these goals.
• Consulting with the team to conduct crisis and risk assessments and provide crisis intervention services focused on enhancing the tenants’ ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate own care.
• Mediating and advocating on behalf of the tenant to assist with obtaining and keeping stabilizing resources such as housing, healthcare benefits, and transportation.

What You Bring

• Willing and able to provide community and in-home based services on a regular basis.
• High level of tolerance and understanding for individuals with urgent and multiple case management and health needs.
• Works just as well independently as on a team.
• Exercises mature judgement, highly motivated, self-starting and proactive.
• Excellent at communicating, either in writing or verbally.
• Strong sense of prioritization and can coordinate multiple demands in a high-pressure environment.

Preferred Qualifications

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

Minimum Qualifications

• All levels of education and experience are welcome.

Mandatory Requirements

• Be able and willing to work flexible hours which may include evenings or weekends.
• Have employment eligibility verification.
• Have or be able and willing to obtain CPR/First Aid training.
• Provide proof of full COVID-19 vaccination.
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

Driving

• Have reliable transportation.
• A valid driver’s license.
• Proof of insurance and ownership for personal vehicles used during work duties.
• The ability to qualify for PATH's insurance coverage.

Employment Eligibility

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

California-Based Work Expectations

We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.

What We Offer

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

Ready to Make a Difference through Action

If this position sounds like a fit, please submit your application today. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.