CSR & Inside Sales Specialist — Product Expert

Genuine Parts Company; Austell (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick and holiday pay

Job summary

Genuine Parts Company in Austell, Georgia, seeks a dedicated CSR Specialist. This role entails responding to customer inquiries and proactively promoting Motion's products to meet customer needs. Ideal candidates must have a Bachelor's degree and strong communication skills.

The CSR Specialist will work closely with customers to ensure satisfaction and handle complex inquiries, thus maximizing sales and fostering relationships.

Qualifications

• Bachelor’s degree and three years of related experience or equivalent.
• Previous warehouse and inside sales experience required.
• Strong knowledge of the company’s products and services.

Responsibilities

• Respond to customer inquiries via multiple channels.
• Promote Motion’s products to existing customers.
• Negotiate sale and purchase prices within parameters.
• Ensure billing and collection efficiency.
• Maintain relationships with customers.

Skills

Communication skills

Negotiation skills

Time management

Attention to detail

Computer skills

Reliability

Education

Bachelor's degree

Job description

Genuine Parts Company in Austell, Georgia, seeks a dedicated CSR Specialist. This role entails responding to customer inquiries and proactively promoting Motion's products to meet customer needs. Ideal candidates must have a Bachelor's degree and strong communication skills.

The CSR Specialist will work closely with customers to ensure satisfaction and handle complex inquiries, thus maximizing sales and fostering relationships.