CSR- In office Sales Representative

Fred Loya Insurance Agency; Odessa (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading insurance agency in Odessa is seeking a full-time Customer Service Representative to sell and service auto insurance policies. This role involves engaging with customers, providing exceptional service, and managing renewals and claims inquiries. Ideal candidates will be bilingual, possess strong communication skills, and have a willingness to learn and grow in the insurance industry.

Qualifications

• Previous customer service experience is helpful.
• Must pass state licensing requirements.
• Flexible schedule and reliable transportation required.

Responsibilities

• Sell new auto insurance policies and renew existing policies.
• Provide professional service to internal and external customers.
• Process transactions and accept payments.

Skills

Bilingual (English/Spanish)

Excellent communication skills

Computer literacy

Education

High School Diploma

Job description

Join to apply for the CSR- In office Sales Representative role at Fred Loya Insurance Agency

7 months ago Be among the first 25 applicants

Join to apply for the CSR- In office Sales Representative role at Fred Loya Insurance Agency

Brief Description

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Brief Description

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Requirements

Qualifications/Requirements

Computer literate desired from basic to intermediate skills

Bilingual (English/Spanish) is helpful

Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers

Must pass state licensing requirements

Flexible schedule

Reliable transportation

Education/Training/Experience

High School Diploma

Previous customer service experience is helpful

Summary

Essential Duties and Responsibilities

Sales

Provides professional, courteous service to internal and external customers

Answers any questions regarding customer’s policy

Accept payments and process transactions

Identify any potential needs the customer may have regarding their policy

Follow up with customers on quotes, renewals, and cancellations

Involved with marketing initiatives for new business development on an as-needed basis

Maintain a neat and clean work area and office

FNOL’s (vehicle inspections)

Taking vehicle pictures (squatting, bending, flexing required)

Bank run deposits

Position is full time

Other duties as assigned

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

Referrals increase your chances of interviewing at Fred Loya Insurance Agency by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Customer Service Representative - State Farm Agent Team Member

Odessa, TX $40,000.00-$50,000.00 1 month ago

Odessa Grocery - Customer Service Rep - Part-Time

Customer Service Agent - MAF (Part-Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.