CSR - 49

BFS Foods; Rostraver Township (Westmoreland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods is seeking a Customer Service Representative (CSR) at the Rostraver location to provide fast and friendly service to customers in a retail setting. The role requires ability to stand for long periods, lift up to 50 pounds, and work with inventory, pricing, and checkout procedures.

The position is hourly with no guaranteed hours and may be full or part-time. Training will cover store forms, math calculations, and computer use, with a focus on accuracy and customer satisfaction.

Qualifications

• Customer service experience or aptitude.
• Reading, writing and communicating in English.
• Basic math for store forms.

Responsibilities

• Cooperate with fellow employees.
• Stand for up to eight hours.
• Read, write and communicate in English.
• Perform calculations when completing store forms.
• Check identification and pricing of merchandise.
• Lift, carry and push up to 50 pounds.
• Stock shelves and coolers.
• Retrieve merchandise for customers.
• Tolerate exposure to cleaning products.
• Clean windows and change gas price signs.
• Sweep and mop floors, dust shelves, remove trash.
• Clean parking lot and surrounding grounds.
• Work in cooler up to 45 minutes at 36–40°F.
• Work in freezer up to 10 minutes at 0°F.
• Learn and work on a computer.

Skills

Customer service

English literacy

Math calculations

Job description

Job Details: Job Location: 49 - BFS Foods - Rostraver Marathon - Rostraver Twp, PA 15012, Benefits:

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

Primary Purpose of Job:

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

Duties and responsibilities for this position:

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.

Qualifications: