Crypto Operations Intern (Summer 2027)

Robinhood; New York (NY); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Market competitive compensation

Quarterly lifestyle wallet

Access to AI tools

Paid time off and holidays

Catered meals and commuter benefits

Job summary

Robinhood is seeking an ambitious Crypto Operations Intern in New York, NY. You will partner with Trading, Money Movements, Account Servicing, Product Operations and Risk Management to optimize day-to-day crypto processes and scale offerings.

Expect close collaboration with Product Management, Engineering and Finance to ensure readiness and a smooth customer experience. This role requires in-person presence in New York, with at least 3 days per week on-site, supporting Robinhood's mission to

Qualifications

• Currently pursuing an undergraduate degree in Business, Data Science, Information Systems, Finance, Economics, or a related analytical field.
• Strong attention to detail and problem-solving skills.
• Clear written and verbal communication, able to translate complex info for different audiences.

Responsibilities

• Monitor order and execution health, blockchain network performance, and liquidity management.
• Troubleshoot customer escalations, perform root-cause analysis with product teams to prioritize fixes.
• Identify inefficiencies, translate needs into product requirements, design scalable solutions with product ops.
• Provide feedback for internal tools and collaborate with engineering to ensure tools meet needs.
• Support product launches by ensuring operational readiness and documenting processes.

Skills

Detail oriented

Communication skills

Data-driven

Crypto interest

Education

Undergrad degree

Job description

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Crypto Operations team is passionate about delivering an excellent end‑customer experience and mitigating firm risk while supporting cutting‑edge crypto products.

As a Crypto Operations Intern, you will serve as a technical product and operations expert, owning processes critical to maintaining Robinhood’s crypto products while supporting product teams in improving and scaling our offerings. You’ll partner with specialized subject‑matter experts on the operations desks—including Trading, Money Movements, Account Servicing, Product Operations and Risk Management—to identify optimization opportunities, support critical day‑to‑day processes, and provide feedback loops that inform product development. You’ll also collaborate closely with cross‑functional partners in Product Management, Engineering, and Finance to ensure operational readiness, efficient processes, and a seamless customer experience.

This role is based in our New York, NY office, with in‑person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in‑person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high‑performing teams.

What you’ll do

• Support critical business functions, such as monitoring order and execution health, blockchain network performance, and liquidity management
• Handle and troubleshoot complex customer escalations, supporting root‑cause analysis and partnering with product teams to prioritize fixes
• Identify inefficiencies in operational processes, translate operational needs into product requirements, and collaborate with product operations to design scalable solutions
• Contribute to the design and enhancement of internal tools by providing feedback, testing new workflows, and partnering with engineering to ensure tools meet operational needs
• Support product launches and feature rollouts by ensuring operational readiness and developing clear process documentation

What you bring

• Currently pursuing an undergraduate degree in Business, Data Science, Information Systems, Finance, Economics, or a related analytical field with an expected graduation date of Winter 2027/Summer 2028
• Strong attention to detail with excellent problem‑solving and critical‑thinking skills
• Clear and effective written and verbal communication skills, with the ability to translate complex information for different audiences
• Operational and product‑oriented mindset with a data‑driven approach to decision‑making
• Interest and passion for crypto, blockchain technology, and emerging financial products

What we offer

• Market competitive compensation structure
• Quarterly lifestyle wallet for personal wellness, learning and development, and more
• Access to the best AI tools on the market and continuous AI skill‑building for every employee, technical or not
• Time away including company holidays, paid time off, and sick time
• Lively office environment with catered meals, fully stocked kitchens, and geo‑specific commuter benefits

Base pay for the successful applicant will depend on a variety of job‑related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$33 - $33 USD

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review thePrivacy Policy for your country of application.

Equal Employment Opportunity Information

At Robinhood, we care deeply about diverse representation in our workforce as it supports our mission to democratize finance for all. In support of this goal, we encourage applicants to voluntarily identify demographic information. This information helps us to continue building a more inclusive workplace and to ensure effective recruiting programs that are inclusive of individuals across all backgrounds.

Self‑identifying in this section is completely voluntary and if you choose not to provide any information, please select the “I don't wish to answer” option under that question. Whatever your decision, data that you provide in this section will not be considered in the hiring process or thereafter. Individuals seeking employment at Robinhood are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, marital status, ancestry, physical or mental disability, neurodivergence, veteran status, gender identity or expression, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity recordkeeping, reporting, and other legal requirements, and to be used in our efforts to recruit a diverse workforce. Any information that you do provide will be recorded and maintained in a confidential manner. For more information on EEOC definitions, please reference this document .

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