Crypto Operations Associate - APAC

Portage Ventures GP Inc.; San Mateo (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary & Stock Options

Health Benefits

New Hire Home-Office Setup: One-time USD $500

Monthly Stipend: USD $150

Job summary

Drive Capital, based in California, is seeking a candidate for the Alpaca Crypto team. This role involves monitoring customer activity, supporting onboarding processes, and ensuring compliance with regulations. Ideal candidates have at least 3 years of relevant experience in financial services or trading and are excited about cryptocurrency.

Alpaca offers a competitive salary, stock options, and benefits including a home-office setup stipend and monthly allowances. Join a dynamic team that values curiosity and accountability.

Qualifications

• 3+ years of relevant experience in broker-dealer or financial services.
• Familiarity with cryptocurrency or eagerness to learn.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Monitor and surveil customer activity daily.
• Assist with customer onboarding including KYC.
• Support the Anti-Money Laundering Program.

Skills

Strong attention to detail

Problem-solving skills

Adaptability to change

Teamwork

Cryptocurrency knowledge

Education

Bachelor’s degree or equivalent experience

Job description

Who We Are:

Alpaca is a US California headquartered brokerage infrastructure technology company and self‑clearing broker‑dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker‑dealers, investment advisors, hedge funds, and crypto exchanges.

Alpaca’s globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open‑source contributions and fostering a vibrant community. We will continue to enhance and improve our award‑winning developer‑friendly API and the infrastructure behind it.

Our Team Members:

We’re a team of 200+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!

We’re looking for candidates eager to join Alpaca’s growing organization, who are excited about our Mission of “Open financial services to everyone on the planet” and share our Values of “Stay Curious,” “Have Empathy,” and “Be Accountable.”

Your Role:

The Alpaca Crypto team is a 100% distributed and remote team. This role will report directly to the Global Director of Crypto Operations.

Things You Get To Do:

• Primary responsibility for the daily monitoring and surveillance of all customer activity
• Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;
  • Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
  • Assist with customer onboarding, including KYC and account approval
  • Review of general ledger accounts, identify and reconcile account discrepancies
• Support the Anti‑Money Laundering Program and investigations that result from suspected suspicious activity
• Proactively drive impactful changes across workflows, policies and tools
• Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
• Ad hoc duties and projects as assigned
• Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)

Who You Are (Must-Haves):

• Excited about what Alpaca is building!!
• 3+ years of relevant experience in a broker‑dealer, financial services, trading or cryptocurrency operations role
• Bachelor’s degree or equivalent experience
• Familiarity with cryptocurrency, or strong desire to learn
• Work effectively and supportively within a team environment as well as work independently
• Strong attention to detail and problem‑solving skills, with the ability to thrive in a fast‑paced environment
• Must possess the ability to adapt to a rapidly changing business and regulatory environment
• Enjoys challenges and taking ownership of new responsibilities
• Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform

Who You Might Be (Nice‑to‑Haves):

• Startup mindset for a fast paced, high growth environment
• Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home‑Office Setup: One‑time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.