Cruise Reservation Agent

Getaways with Fran; Houston (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Fully remote

Onboarding resources

Supplier tools access

Team support

Travel-related perks

Job summary

Getaways with Fran is seeking a Cruise Reservation Agent to join our fully remote team. You will assist clients in planning and booking cruise vacations, including group trips, by researching options, creating itineraries, and providing accurate pricing and documentation.

Ideal candidates are enthusiastic about cruises, possess strong communication and organizational skills, and can work independently with reliable internet access.

Qualifications

• Must be 18 years or older.
• Strong communication and organizational abilities.
• Comfortable with digital booking tools and online systems.
• Reliable internet connection and computer access.
• No prior travel industry experience required.
• Ability to work independently and manage time effectively.

Responsibilities

• Consult with clients to understand cruise preferences, budgets, and needs.
• Research and recommend cruise options, including flights and accommodations.
• Book and manage cruise reservations using supplier platforms.
• Provide accurate pricing, itineraries, and cruise documentation.
• Maintain ongoing communication with clients before, during, and after the cruise.
• Stay informed on cruise trends, supplier updates, and industry policies.

Skills

Communication

Organizational skills

Digital booking tools

Reliable internet

Independent work

Time management

Tools

Booking platforms

Online systems

Job description

Position: Cruise Reservation Agent

Company Overview:

Getaways with Fran is a leading travel agency that specializes in planning and organizing cruise vacations for individuals and groups. We pride ourselves on providing exceptional customer service and creating unforgettable experiences for our clients. Our team is passionate about travel and dedicated to making each cruise journey a memorable one.

Job Overview

We are seeking motivated and detail-oriented individuals to join our team as Cruise Reservation Agents. In this remote position, you will assist clients in planning and booking travel experiences, including vacations, cruises, and group travel.

This role is ideal for those who are enthusiastic about cruises, enjoy working with people, and thrive in a self-managed environment. Prior travel industry experience is not required.

Key Responsibilities

• Consult with clients to understand cruise preferences, budgets, and needs


• Research and recommend cruise options, including flights andaccommodations


• Book and manage cruise reservations using supplier platforms


• Provide accurate pricing, itineraries, and cruise documentation


• Maintain ongoing communication with clients before, during, and after the cruise


• Stay informed on cruise trends, supplier updates, and industry policies

Qualifications

• Must be at least 18 years old


• Strong communication and organizational skills


• Comfortable with using digital booking tools and online systems


• Reliable internet connection and access to a computer or laptop


• No previous travel industry experience required


• Ability to work independently and manage time effectively

What We Offer

• Flexible work schedule


• Fully remote work environment


• Comprehensive onboarding resources


• Access to supplier tools and systems


• Ongoing support from a collaborative team.


• Travel-related perks and learning opportunities