Cruise Director

Royal Caribbean Group; Miami (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

Royal Caribbean Group seeks a Cruise Director to lead the onboard entertainment program, host shows and events, and drive guest experiences at sea. You will provide leadership to the entertainment team and oversee daily operations, staffing, and financial performance to ensure high-quality programs.

Ideal candidates bring extensive MC experience, strong stage presence, and the ability to manage a diverse international team while aligning with guest service standards and operational budgets.

Qualifications

• Bachelor's degree or international equivalent preferred.
• Extensive MC and hosting experience required.
• Strong leadership and people management capabilities.

Responsibilities

• Direct the overall entertainment function onboard the vessel.
• Serve as Master of Ceremonies for shows and events.
• Lead and manage the entertainment team and daily operations.
• Oversee staffing, budgeting, and financial performance.

Skills

Leadership

Public speaking

Team development

Budget management

Customer service

Cross-functional collaboration

Decision making

Multicultural communication

Staffing & headcount

Problem solving

Education

Bachelor’s degree in Hospitality Management or Communications

Tools

MS Office (Word, Excel)

Job description

The Cruise Director is responsible for directing the overall entertainment function onboard the vessel and ensuring the delivery of high-quality entertainment programs, activities, and guest experiences.

This position provides leadership to the entertainment team, oversees daily operations, manages staffing and financial performance, and serves as a key host and Master of Ceremonies for onboard shows, events, and activities.

• Two to five years of progressive managerial experience in professional entertainment, preferably within cruise lines, resorts, theatre, music, dance, comedy, entertainment, or recreational industries.
• Extensive Master of Ceremonies experience.
• Strong stage presence with the ability to confidently engage and manage the attention of large groups.
• Excellent verbal communication and professional microphone techniques.
• Demonstrated ability to lead, motivate, develop, and manage a diverse international team.
• Strong knowledge of customer service principles, guest needs assessment, service quality standards, and guest satisfaction practices.
• Experience managing the financial aspects of an entertainment operation, including budgeting, cost efficiencies, revenue growth, promotions, and upselling activities.
• Ability to effectively manage staffing and headcount in accordance with business and operational requirements.
• Knowledge of human resources practices, including employee coaching, counseling, performance management, and disciplinary procedures.
• Working knowledge of computers and Microsoft Office applications, including Word and Excel, as well as other relevant software programs.
• Special talents such as singing, dancing, ballroom dancing, juggling, or a sports-related background are preferred.
• Bachelor’s degree in Hospitality Management, Communications, or a related field, or international equivalent, is preferred.
• Leadership and people management
• Entertainment operations
• Public speaking and hosting
• Team development and coaching
• Financial and budget management
• Problem-solving and decision-making
• Cross-functional collaboration
• Strong communication and interpersonal skills
• Ability to work effectively in a multicultural environment

Join us and help create extraordinary destination experiences for our guests.