Cruise Booking Agent | Work From Home

Aisles & Abroad; New York (NY); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Structured onboarding

Remote work environment

Professional development

Flexible schedule

Job summary

Aisles & Abroad is seeking a Cruise Booking Agent for an entry-level role in the travel industry. You will help clients research cruise options, coordinate reservations, and ensure a smooth booking experience from start to finish.

This position is remote with structured onboarding and ongoing training. No prior cruise experience is required, and you will join a supportive team that emphasizes customer service and attention to detail.

Qualifications

• Entry-level role in travel industry; no cruise or travel experience required.
• Structured onboarding and training provided.
• Remote environment with flexible work options.

Responsibilities

• Research cruise itineraries, destinations, and cabin options.
• Coordinate and confirm cruise reservations with travel details.
• Respond to client inquiries about cruise lines and onboard experiences.
• Review booking details for accuracy and maintain client records.
• Provide pre- and post-travel support to ensure a positive experience.

Skills

Communication

Customer focus

Booking systems

Remote work

Customer service

Tools

Booking platforms

Job description

Position Overview

We are seeking service-oriented and detail-focused individuals to join our team as an Cruise Booking Agent. This role focuses on assisting clients with researching cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish.

This is an entry-level opportunity within the travel industry. No prior cruise or travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

• Assist clients with researching cruise itineraries, destinations, and cabin options
• Coordinate and confirm cruise reservations, including travel dates and guest details
• Respond to client inquiries regarding cruise lines, onboard experiences, and requirements
• Review booking details for accuracy and completenessMaintain organized records of client reservations and communications
• Provide support before and after travel to ensure a positive experience

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable navigating online booking systems and digital tools
• Ability to work independently in a remote environment
• Customer service, hospitality, or administrative experience is helpful but not required

$45,000 - $70,000 a year

What We Offer

• Structured onboarding and step-by-step training
• Access to cruise booking platforms and supplier resources
• Ongoing professional development opportunities
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This role is ideal for individuals interested in cruise travel, customer service, or remote work opportunities, as well as those exploring entry into the travel industry.