CRU Patient Care Companion 0.9 Dayshift

Advocate Health Care; Park Ridge (IL); On-site; USD 32,000 - 48,000; Full time

Job summary

Advocate Health Care is seeking a dedicated Patient Care Companion to support nursing staff by delivering basic care and monitoring in a hospital setting. You will assist with meals, hygiene, mobility, and comfort, while ensuring patient confidentiality and respectful communication with patients and families.

This role requires a high school diploma or GED and strong interpersonal skills. You may work with a multidisciplinary team on a fast-paced unit, adhering to safety protocols and care plans.

Qualifications

• Good communication skills and professional interpersonal demeanor required.
• Compassion and empathy toward patients and families are essential.
• Basic reading skills needed for documentation and instructions.

Responsibilities

• Maintain a secure, safe environment and continuously monitor patients.
• Never leave a patient unattended and accompany patients as needed.
• Follow policies for safety precautions and emergency plans.
• Provide general patient care tasks as directed by the RN.
• Assist with feeding, meals, and dietary needs on the floor.
• Maintain patient confidentiality and communicate respectfully with patients and families.
• Document patient information and communicate changes to the RN.
• Act as patient/family advocate and assist orientation to the care setting.
• Respond to call lights and support unit operations; assist with lifting when required.

Skills

Good communication

Courteous and professional

Highly compassionate

Basic reading skills

Education

High school diploma or GED

Job description

Major Responsibilities

Ensures a secure and safe environment by maintaining a continued awareness of safety hazards and observation of the patient.

• Never leaves assigned patient unattended, ensures that patient is continuously monitored before leaving room, i..e, breaks, end of shift, to accompany patient on transport.
• Follows established policies and procedures for precautions, i.e., suicide, seizure, falls, elopement, restraining, provides restraint alternatives when appropriate; i.e., diversional activities.
• Follows established policies and procedures for emergency plans and codes.
• Accompanies assigned patient at all times, i.e., walks in the hallway to various ancillary departments, bathroom, shower, etc.

Major Responsibilities

Ensures a secure and safe environment by maintaining a continued awareness of safety hazards and observation of the patient.

• Never leaves assigned patient unattended, ensures that patient is continuously monitored before leaving room, i..e, breaks, end of shift, to accompany patient on transport.
• Follows established policies and procedures for precautions, i.e., suicide, seizure, falls, elopement, restraining, provides restraint alternatives when appropriate; i.e., diversional activities.
• Follows established policies and procedures for emergency plans and codes.
• Accompanies assigned patient at all times, i.e., walks in the hallway to various ancillary departments, bathroom, shower, etc.

Provides general patient care duties that are specific to the patient(s) served as directed by the registered nurse.

• Provides am or pm care to include making occupied or unoccupied bed, bed bath, oral and denture care, shave back rub, and skin care.
• Assists patient with ordered activity, i.e., ambulation, getting up to chair and back to bed, positioning, etc.
• Assists with toileting needs of the patient including care of the incontinent patient and proper diaper usage; demonstrates awareness of patients with high risk of skin breakdown.
• Ensures special patient supplies and appliances are provided and maintained such as TED hose, sequential compression devices, K-pads, cooling mattresses, etc.
• When assigned to general floor duty, responds to call lights and communicates all patient requests in a timely manner to the registered nurse.

Performs tasks related to meeting the nutritional needs of the patient.

• Provides proper tray set-up and patient positioning with consideration to special needs.
• Assists patient in menu selection.
• Provides accurate information to registered nurse for intake/output.
• When assigned to general floor duty, assists in tray distribution and passing of waters/juices as directed by registered nurse; pick-up trays of patients who are not on intake/output or caloric monitoring.
• Reviews dietary order and tray to ensure the patient is receiving the proper diet, communicates need for reordering to the registered nurse.
• Assists patient with meals, feeding if needed.

Performs tasks related to meeting the nutritional needs of the patient.

• Maintains patient confidentiality at all times.
• Communicates with patients, families, and other health professionals in a positive and respectful manner.
• Supports patient/family teaching by working with all members of the health care team and seeks out the registered nurse when clinical information is requested, notifies the RN when family questions arise.

Contributes to the patient plan of care through the documentation of communication of patient needs and outcomes to the health care provider as appropriate.

• Documents patient information on Treatment Flowsheet (safety, cares and activity).
• Communicates patient needs and observed changes in assigned patients’ behavior to RN caring for patient.
• Communicates a verbal change of shift report on assigned patients to RN caring for patient and oncoming Patient Care Companion.
• Acts as a patient/family advocate by providing comfort, assistance, and information as appropriate, assists in the orientation of the patient and family to the environment.
• Demonstrates awareness of the patient’s plan of care, i.e., activity, diet, diversional needs, family and social issues.

Performs tasks related to maintaining the integrity of patient care standards and efficient unit operations.

• Demonstrates ability to respond to emergency situations.
• Maintains and develops technical skills by attending mandatory yearly inservices.
• Practices within the policies and procedures of infection control by properly disposing of contaminated materials and utilizing proper attire when in direct contact with the patient in isolation.

Education/Experience Required

High school diploma or GED equivalent. Current CPR.

Knowledge, Skills & Abilities Required

Good communication skills. Courteous and professional interpersonal skills. Highly compassionate. Basic reading skills.

N/A

Physical Requirements And Working Conditions

Ability to demonstrate a commitment to patient-focused care. Ability to work in a fast-paced environment with established time constraints and in difficult situations. May be exposed to hazardous materials and life-threatening diseases. Ability to perform lifting/transfer activities related to patients (up to 50 lbs. may be required). Ability to work designated shifts including weekends and holidays. Ability to transport objects from one location to another. This position needs to recognize needs and behaviors of specific age groups of patients treated. If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.