Crop Underwriting Product Specialist

Great American Insurance Group; Fresno (CA); Hybrid; USD 70,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Employee stock purchase plan

Commuter benefits

Tuition reimbursement

Paid time off

Paid holidays

Job summary

Great American Insurance Group is seeking a Senior Underwriting Product Representative or Underwriting Product Specialist for its Crop division. The role focuses on training, system enhancements, and SME support for underwriting workflows with domestic presence across multiple offices, including Fresno, CA.

On-site four days a week with one remote day is expected. You will develop materials, deliver agency partner training, and leverage Tableau to improve underwriting operations.

Qualifications

• Bachelor's degree in Agriculture, Business, or related field or equivalent experience.
• 5+ years of crop insurance underwriting, product support, or related experience.
• Strong knowledge of MPCI programs, RMA regulations, policy provisions, and workflows.
• Ability to interpret regulatory and product changes for stakeholders.
• Proficiency with Excel, underwriting systems, and business applications.
• Senior-level, lead, or subject matter expert experience in underwriting operations.
• Experience collaborating with IT on system enhancements and IT tickets.

Responsibilities

• Develops and delivers training for underwriting systems and processes.
• Creates agency partner training on system enhancements and new functionality.
• Learns and uses Tableau and other platforms to support underwriting operations.
• Represents underwriting in cross-functional projects with Claims, Compliance, IT, and partners.
• Acts as a subject matter resource for underwriting workflows and product processes.
• Identifies and implements improvements to forms and system functionality.
• Troubleshoots system issues with IT to address changes and needs.
• Performs other duties as assigned.

Skills

MPCI knowledge

Excel

Underwriting systems

Crop insurance processes

Regulatory communication

Stakeholder communication

Tableau

Education

Bachelor's degree in Agriculture/Business or related field

Tools

Tableau

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The Division is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.

https://www.greatamericancrop.com/

Great American's Crop Division is seeking a Senior Underwriting Product Representative or Underwriting Product Specialist to join our team. Position level and compensation will be based on the selected candidate's experience, skills, and qualifications.

This position is based in our Cincinnati, OH headquarters or one of our regional offices located in Albany, GA; Peoria, IL; Eau Claire, WI; Lawrence, KS; Fargo, ND; or Fresno, CA. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on‑site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions And Responsibilities

• Develops, maintains, and conveys underwriting system training materials and job aids to support consistent and efficient system processing for internal staff.
• Develops and delivers training programs for agency partners on GreatAg system enhancements, process updates, and new functionality, including specialized seasonal training sessions.
• Learns and utilizes applicable reporting, analytics, and technology platforms, including Tableau and other third-party systems, to support underwriting operations, training initiatives, and process improvements.
• Represents the underwriting function in cross-functional meetings and projects, collaborating with Claims, Compliance, Information Technology, and other business partners to support operational objectives and system enhancements.
• Serves as a subject matter resource on underwriting processing systems, workflows, and product-related processes, providing guidance and support to underwriters, agencies, and business partners.
• Identifies opportunities to improve underwriting forms, and system functionality by recommending and implementing solutions that enhance operational efficiency.
• Trouble‑shoots system issues and works with IT resources to fix and improve system applications and address programming needs based on RMA changes and other business needs.
• Performs other duties as assigned.

Job Requirements

• Bachelor's degree in Agriculture, Business, or a related field, or equivalent experience.
• Generally, a minimum of 5 years of crop insurance underwriting, product support, technical training, or agency-facing experience.
• Strong knowledge of MPCI programs, RMA regulations, policy provisions, underwriting workflows, and related crop insurance processes.
• Ability to interpret and communicate regulatory, procedural, and product changes to internal and external stakeholders.
• Proficiency with Excel, underwriting systems, and other business applications, along with strong written and verbal communication skills.
• Senior-level, lead, or subject matter expert experience supporting underwriting operations.
• Preferred experience in collaborating with IT partners regarding system enhancements, leading and testing of IT tickets, and troubleshooting system issues related to crop insurance system applications.
• Familiarity with private crop insurance products in addition to MPCI and established relationships within the crop insurance industry (preferred).

Business Unit

Crop

Salary Range

$70,000.00 - $115,000.00

Benefits

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.