CRM Administrator

championhomes; San Antonio (TX); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Full benefits package

401(k) with company match

Job summary

Championhomes is looking for a CRM Administrator in San Antonio, TX to optimize their Zoho CRM platform. You will manage user accounts, conduct data audits, and streamline sales processes through automation.

Key requirements include a relevant bachelor’s degree, strong analytical skills, and experience with CRM management. Competitive salary offered, alongside a full benefits package including 401(k).

Qualifications

• Bachelor's degree in Business, Information Systems, or related field.
• Proven experience managing CRM platforms, ideally Zoho.
• Strong analytical and troubleshooting skills.

Responsibilities

• Maintain and administer the Zoho CRM system with precision.
• Manage user accounts and conduct regular data audits.
• Create and refine automation workflows for sales processes.

Skills

Analytical skills

CRM management

Communication skills

Attention to detail

Proficient with automation tools

Education

Bachelor's degree in Business or related field

Tools

Zoho CRM

Reporting dashboards

Job description

CRM Administrator - Titan Factory Direct

Location: San Antonio, TX (On-site with future hybrid potential)

Salary: $45,000-$55,000 per year + full benefits including 401(k)

About the Role

Titan Factory Direct is seeking a CRM Administrator who takes pride in precision, organization, and system reliability. This role is ideal for someone who enjoys solving complex problems, improving processes, and maintaining clean, efficient data systems that directly support business performance.

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

Does this sound like you?

• Prefer facts, structure, and clear expectations.
• Take ownership of your work and deliver consistent, accurate results.
• Enjoy identifying process improvements and applying logical solutions.
• Manage your time independently and hold yourself accountable.
• Find satisfaction in keeping systems organized and efficient.

Key Responsibilities

• Maintain and administer the CRM system (Zoho) with precision and consistency.
• Manage user accounts (add, remove, and maintain permissions).
• Conduct regular data audits and ensure information integrity.
• Create and refine automation workflows to streamline sales processes.
• Build, schedule, and distribute custom reports for leadership.
• Support the sales team with CRM training and optimization.
• Collaborate on new feature rollouts and testing for system updates.
• Perform all duties as assigned by management.

Required Qualifications

• Bachelor's degree in Business, Information Systems, or related field.
• Proven experience managing CRM platforms (Zoho preferred).
• Strong analytical and troubleshooting skills.
• Excellent written and verbal communication abilities.
• High attention to detail and accuracy in data management.
• Proficient with automation tools, reporting dashboards, and CRM best practices.
• Ability to work independently, prioritize, and meet deadlines.

What We Offer

• Competitive salary and performance-based incentives.
• Full benefits package (medical, dental, vision).
• 401(k) with company match.
• Stable, structured work environment.
• Opportunities for professional growth and development.

Background check and drug screen are required.