Critical Projects Manager, ADC, Critical Projects Implementation

Amazon Inc.; Warrenton (VA); On-site; USD 153,000 - 255,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. seeks a Critical Projects Manager to lead the CPI organization, guiding a team of Project Managers and serving as a senior liaison to internal partners.

You will set vision and strategy for electrical, mechanical, fire, and building automation improvements across global data centers. This role requires strong communication, data-based decision making, and the ability to scale operations—prioritizing safety, capacity, sustainability, and availability while expanding CPI

Qualifications

• 5+ years of management experience.
• 4+ years of general contractor and vendor management work associated with construction and project execution.
• Knowledge of electrical and mechanical systems in data center operations.
• Ability to lead cross-functional projects and set strategy.
• Bachelor's degree in a related technical field.

Responsibilities

• Set vision and strategy for the CPI organization.
• Lead a team of project managers; hire, develop, and coach.
• Own organizational delivery and prioritize workload by impact.
• Define metrics to measure performance and drive decisions.
• Influence senior leaders across planning, design, engineering, construction, procurement, operations, legal, security, and finance.
• Manage financials and headcount; scale to match demand.
• Look for opportunities to expand CPI services into new geographies.
• Maintain organizational health across the Americas region.

Skills

Management experience

Contractor management

Data center operations

Strategic leadership

Education

Bachelor's degree in a related technical field

Job description

Critical Projects Manager, ADC, Critical Projects Implementation

Job ID: 10573704 | Amazon Data Services, Inc.

The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operational data centers around the globe. These activities are outside the scope of standard construction delivery and regular preventative maintenance tasks.

CPI is seeking a Manager to lead an organization of Project Managers and serve as a senior liaison between our internal operational, technical, and business partners. Ideal candidates are strategic leaders who set vision and direction, and possess the ability to develop and deploy innovative solutions to address organizational challenges. This role requires a leader who can operate at scale — setting mission and long‑term strategy while empowering their managers to own execution. The candidate will have a high bar for quality, must have exceptional written and verbal communication skills, and must be able to leverage data to define metrics, drive improvements, and influence decisions across the organization. The scope of projects the team manages includes improvement of electrical, mechanical, fire systems, and building automation systems. A fundamental understanding of these systems is required, as the leader will be expected to technically understand the work their teams execute.

You will set priorities and manage the workload and throughput of a team across multiple locations, prioritizing programs based on impact to the business (Safety, Capacity, Sustainability, and Availability). You will be responsible for developing the metrics and mechanisms that measure your organization's deliverables and results against established commitments. You will drive improvements by building collaborative relationships with senior leaders across partner organizations to eliminate waste and increase productivity, and you will develop your managers to do the same by delegating, coaching, and leveraging individual strengths. You will also look around corners to identify new opportunities across existing programs and to expand CPI services into new geographies without impacting existing commitments.

If you are passionate about the Customer Experience; you think and act globally; and you want to contribute to the operational excellence of Amazon data centers, then this may be the challenge you have been looking for! Only those who have worked within a data center environment or similar mission critical space need apply.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

• Set vision and strategy — Develop short- and long-term goals for the CPI organization, aligned to the growth and scale of the data center infrastructure.
• Lead a team of project managers — Hire, develop, and coach; grow and retain top performers.
• Own organizational delivery — Prioritize workload across teams by business impact and manage results against Safety, Capacity, Sustainability, and Availability commitments.
• Define metrics and mechanisms — Establish the methodology to execute strategy, measure performance, and drive data-informed decisions.
• Influence across the organization — Build relationships with senior technical and engineering leaders across planning, design, engineering, construction, commissioning, procurement, operations, legal, security, and finance partners to deliver priorities as a global standard.
• Manage financials and headcount — Provide financial spend oversight and manage headcount scaling to match demand.
• Look around corners — Identify improvement opportunities and expand CPI services into new geographies without impacting commitments.
• Own organizational health — Maintain culture, operational management, learning and development, engagement, and career growth across the Americas region.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of management experience
• 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units

Preferred Qualifications

• Experience leading cross-functional projects and implementing strategic initiatives
• Experience working in a fast-paced and ambiguous environment
• Experience delivering results, setting strategy, and running a large volume and high profile business
• Bachelor's degree in a related technical field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

USA, VA, Warrenton - 153,200.00 - 254,500.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.