Critical Police Dispatcher & Communications Specialist

Public Safety Dispatch Network; Riverside Township (NJ); On-site; USD 40,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Riverside, NJ seeks a Police Dispatcher to handle emergency and nonemergency requests, document incidents, and coordinate with officers. The role supports law enforcement operations with radio and records-system duties, requiring accuracy, rapid typing, and clear communication.

Responsibilities include monitoring officer status, relaying updates, and maintaining secure incident records.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Typing accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Radio communication

Multitasking

Education

High school diploma

Tools

Records system

Job description

Public Safety Dispatch Network in Riverside, NJ seeks a Police Dispatcher to handle emergency and nonemergency requests, document incidents, and coordinate with officers. The role supports law enforcement operations with radio and records-system duties, requiring accuracy, rapid typing, and clear communication.

Responsibilities include monitoring officer status, relaying updates, and maintaining secure incident records.