Critical Infrastructure Engineer I

Socket.dev; Tampa (FL); On-site; USD 4,064,000 - 4,339,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

HSA and FSA

Paid Time Off

Job summary

Socket.dev is seeking an entry-level Data Center Technician to join the Regional Operations Team in Tampa, FL. You will support preventative and corrective maintenance of electrical, mechanical, and HVAC equipment to sustain mission-critical uptime.

Work closely with the DCT team and participate in training to grow technical skills. You will read and interpret technical documents, assist in commissioning and disaster recovery exercises, and ensure safety and compliance while contributing to

Qualifications

• 1 year of data center experience or equivalent.
• Experience with root cause analysis and troubleshooting.
• Experience with building automation and critical infrastructure environments.
• Basic understanding of electrical and mechanical systems in data centers.

Responsibilities

• Be on 24x7 facility on-call and maintain 99.999% uptime.
• Read blueprints and technical documents to support operations.
• Drive operational excellence and implement change per SOPs/MOPs.
• Assist in disaster recovery drills and commissioning efforts.
• Maintain AHJ requirements and safe work practices.
• Provide hands-on training to Data Center Technician team.

Skills

Data center experience

Root cause analysis

Troubleshooting

Building automation

Critical infrastructure

Electrical knowledge

Education

Associates degree or higher in engineering or related field

Military experience

Trade experience

Job description

Responsibilities include learning and utilizing skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Must build and maintain a strong working relationship with the Data Center Technician team (DCT) and provide hands-on training as required. This is an entry-level position in the Regional Operations Team.

Key Responsibilities and Essential Job Functions

• 24x7 facility on-call responsibility
• Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.
• Read and interpret blueprints, engineering specifications, project plans and other technical documents.
• Drive change toward operational excellence goals.
• Identify constraints and propose solutions.
• Assist in disaster recovery "dry run" exercises.
• Assist in commissioning efforts.
• Maintain AHJ requirements.
• Maintain and implement change windows per company policies.
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment.
• Assist with off-hours and weekend maintenance activities when required.
• Assist with reports on customer utilization, including space and power.
• Be able to read Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.
• Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.
• Monitoring/alerting of facility equipment.
• Perform other duties as assigned by management.

Required Qualifications

• 1 Year of data center experience.
• 1+ years of experience with root cause analysis and troubleshooting/problem solving.
• Experience working with building automation.
• 1+ years of experience within a critical infrastructure environment.
• A basic understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
• Applicable military experience.
• Applicable trade experience.

Preferred Qualifications

• Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline).
• 2+ years of experience working in data centers with an emphasis on building and equipment operation.
• Engages in management, soft skill, and emotional intelligence training.
• Meets/exceeds functional/technical depth and complexity.
• Physical Requirements — Ability to sit for extended periods of time.
• Walk or Stand for 50% of the time.
• Moderate or advanced keyboard usage.
• Lift 50 lbs.
• Travel 5% of the time.
• Base Pay Range
• The hourly salary range offered for this position is estimated to be $29.50 - $31.50. However, the actual pay range depends on each candidate’s experience, location, and qualifications.
• Safety Hazards

This position has the following safety hazards

• Chemical
• Electrical
• Ergonomics
• Climb ladders
• Mechanical lift
• Noise
• Temperature Extremes
• Trip/Fall
• Driving (must possess valid driver's license and insurance)

Benefits of working at Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

• Benefits are subject to change at the Company's discretion.
• Work Location Eligibility
• At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.
• Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.
• Flexential participates in the E-Verify program. Please click here for more information.
• EEOC Statement — Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.