Critical Infrastructure Engineer

DataBank; Red Oak (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health, Vision, Dental insurance

Short-term Disability Insurance

Long-term Disability Insurance

Life Insurance

401k with company match

Paid Time Off

Paid Holidays

Job summary

DataBank Holdings Ltd. in Dallas, TX, is seeking an experienced Facility Operations Manager to ensure 100% uptime for the data center and customer environments. You will drive processes, review MOPs/SOPs, and oversee power, cooling, and network readiness.

Lead cross-functional teams, present technical status, manage safety and ISO compliance, and coordinate with customers on deployments and outages. This role requires 7+ years in data center operations and strong supervisory skills.

Qualifications

• 7+ years of facility operations and management experience in the data center industry.
• Excellent verbal and written communications skills.
• Bachelor's degree from a four-year college or university preferred; or equivalent training, education and experience.
• Data Center industry experience preferred

Responsibilities

• Drives process and procedure in the organization.
• Develop and review MOPs and SOPs.
• Ensures on-time implementation of solutions for customer applications, incl. space, power, and network prep.
• Prepares and presents technical presentations on the facility.
• Responsible for all technical aspects of facility operations including power and HVAC systems.
• Monthly reporting and metrics.
• Provides technical support to ensure successful customer integration and implementation of company solutions.
• Handles all facility issues encountered during day to day operations to ensure 100% uptime.

Skills

Verbal & written communication

Education

Bachelor's degree or equivalent

Job description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Individuals in this position are responsible for supporting 100% uptime for the Data Center and its customers.

Responsibilities

• Drives process and procedure in the organization
• Develop and review MOPs and SOPs
• Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network
• Prepares and presents technical presentations on the facility
• Responsible for all technical aspects of facility operations including power and HVAC systems
• Monthly reporting and metrics
• Provides technical support to insure successful customer integration and implementation of company solutions
• Handles all facility issues encountered during day to day operations to ensure 100% uptime for facility operations
• Other duties as assigned
  
  

Qualifications

• Requires 7+ or more years of Facility Operations and management experience in the Data center industry
• Excellent verbal and written communications skills
• Strong skills in presentation and proposal design
• Strong knowledge of general industry networking technologies such as UPS, Generators, and Mechanical systems
• Ability to multi task and meet multiple deadlines
• Education and Experience: Bachelor's degree from a four-year college or university preferred; or equivalent training, education and experience
• Data Center industry experience preferred
• Supervisory/Managerial Responsibilities
• Strong Supervisory responsibilities needed with this position
• Must be familiar with a variety of field concepts, practices, codes standards and procedures including environmental and safety regulations and ISO 9000 quality assurance standards, ISO 14OOO environmental standards, and OHSAS 18000 health and safety standards
  
  

Benefits

• Health, Vision, Dental, packages
• Short-term and Long-term Disability Insurance
• Life Insurance
• 401k with company match
• Paid Time Off and Paid Holidays