Critical Infrastructure Controls Engineer, Data Center Field Engineering

Amazon; Herndon (VA); On-site; USD 97,000 - 160,000; Full time

Job summary

Amazon in Virginia is seeking a Critical Infrastructure Controls Engineer to lead post-event analysis and develop robust control logic for data-center systems. You will own the full engineering lifecycle for legacy pilots, driving reliability improvements across fleet-wide facilities and coordinating with multiple engineering and operations teams.

You will collaborate with Design Engineering, Hardware Engineering, and Health & Safety to ensure standardized, scalable control solutions, while

Qualifications

• 2+ cumulative years of controls experience in data centers, power facilities, or similar.
• Bachelor’s degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation Engineering, Computer Engineering, or equivalent.
• Valid US driver's license and reliable transportation from start date.
• Experience reading construction documents and control diagrams.

Responsibilities

• Lead post-event engineering analysis for controls incidents and develop corrective actions.
• Develop, review, and maintain controls logic and templates for equipment.
• Own full engineering lifecycle for legacy controls pilots to broader rollout.
• Serve as escalation point for complex controls issues and travel to facilities as needed.
• Provide engineering support for controls products and drive fixes with teams.
• Build and maintain technical baselines, test scripts, and playbooks.
• Develop standards and metrics to improve control system reliability.
• Collaborate with operations, commissioning, design, and partner teams to resolve issues.

Skills

Controls engineering

Python

SQL

SCADA

Industrial automation

Education

Bachelor's degree in Controls Engineering

Equivalent technical degree/experience

Tools

BACnet

Modbus

MQTT

OPC

PLC

Job description

Critical Infrastructure Controls Engineer, Data Center Field Engineering

Job ID: 10497225 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As an Amazon Field Engineer you will support critical infrastructure in AWS data centers. This support will span the full building lifecycle from design and construction reviews for new sites to upgrades and maintenance standards for existing ones. As the primary engineering resource for your region, you will apply your subject matter expertise to troubleshoot critical failures, conduct Root Cause Analyses, and develop corrective actions. You will own conceptual designs for capacity, availability, and efficiency improvements, lead engineering audits, and provide technical escalation support for sites in operation. Working across Data Center Operations, Design Engineering, Hardware Engineering, Health & Safety, and partner Controls teams, you will drive standards that ensure consistency and reliability fleet-wide, while managing concurrent projects that may span multiple geographic regions.

Key job responsibilities

• Lead post-event engineering analysis for controls-related incidents - including root-cause investigations, technical field reports, and time-sensitive reviews - and identify recurring failure patterns to develop corrective actions and reliability improvements across the facility portfolio.
• Develop, review, and maintain controls logic and reusable code templates for mechanical and electrical equipment, ensuring alignment with approved Sequences of Operations and deployment readiness across air-handling units, cooling systems, chillers, pumps, and electrical infrastructure.
• Own the full engineering lifecycle for legacy controls first-of-kind pilots, from request intake and technical review through field execution, results analysis, and go/no-go recommendations for broader rollout.
• Serve as the technical escalation point for complex controls issues that exceed existing procedures or support models, including traveling to facilities to support investigations and developing corrective actions. Review controls drawings, wiring diagrams, network topologies, equipment submittals, and deployed configurations to identify risks related to reliability, operability, and maintainability.
• Provide engineering support for proprietary and third-party controls products by aggregating design update proposals and partnering with product and partner Controls teams to drive bug fixes and continuous improvement.
• Build and maintain technical baselines, including test scripts, points lists, naming conventions, alarm thresholds, setpoints, code libraries, and engineering playbooks.
• Develop engineering standards and system-health metrics that improve control system reliability and standardization across the facility portfolio.
• Partner with facility operations, Commissioning, Design Engineering, Technical Program Managers, and partner Controls teams to resolve technical issues.

A day in the life

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

Basic Qualifications

• Experience reading and editing construction documents (design drawings, control diagrams, specifications, etc.)
• 2+ cumulative years of controls experience with industrial, municipal, or commercial engineering including but not limited to the following sectors: data centers, power generation, oil/gas facilities
• Bachelor’s degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation Engineering, Computer Engineering, or an equivalent technical degree or experience.
• Must have a valid US driver's license and reliable personal transportation by start date.

Preferred Qualifications

• Hands‑on experience with BMS,BAS, SCADA, PLC, or power monitoring platforms and industrial communication protocols such as BACnet, Modbus, MQTT, or OPC.
• Familiarity with mechanical and electrical systems including cooling (chillers, CRAHs, AHUs), power distribution (switchgear, UPS, generators, VFDs, ATSs), pumps, sensors, and field I/O.
• Experience writing and standardizing controls code (Python, structured text, ladder logic, function block), building reusable templates and managing version control across multiple sites or equipment types.
• Proficiency using Python, SQL, and visualization tools to analyze time-series data from BMS, EPMS, SCADA or historians and building dashboards or pipelines to support system health monitoring and root‑cause analysis.
• Experience applying machine learning or generative AI tools to anomaly detection, predictive maintenance, fault classification or engineering workflow automation, with sound data governance and output validation practices.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Salary: USA, VA, Herndon - 96,600.00 - 160,000.00 USD annually

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