Critical Fire Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Riverside (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Job summary

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Riverside, Alabama to coordinate responses, receive incident reports, alert resources, and maintain communication with responding crews.

The role requires precise data handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or related training may be required for certain assignments; experience with computer systems and maps is valued.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Riverside, Alabama to coordinate responses, receive incident reports, alert resources, and maintain communication with responding crews.

The role requires precise data handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or related training may be required for certain assignments; experience with computer systems and maps is valued.