Critical Fire Dispatch Specialist

County Emergency Communications; Ponca (NE); On-site; USD 42,000 - 58,000; Full time

Job summary

County Emergency Communications in Ponca, NE is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert appropriate resources, and maintain clear radio communications.

The role requires organized information handling and calm decision-making under pressure. Training and certifications may be required for specialized assignments, and schedules can include overnight shifts, weekends, and holidays.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers.
• Comfort with computers, maps, data entry, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and risks
• Alert stations and dispatch apparatus using approved assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, changing conditions
• Process requests for additional resources through procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Ponca, NE is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert appropriate resources, and maintain clear radio communications.

The role requires organized information handling and calm decision-making under pressure. Training and certifications may be required for specialized assignments, and schedules can include overnight shifts, weekends, and holidays.