Critical Fire Dispatch Specialist

911 Emergency Communications; Mentone (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Mentone, AL, is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, and alert stations using approved assignments, while maintaining clear radio communications with responding crews.

The role emphasizes organized information handling, data entry accuracy, and adherence to established response plans.

Qualifications

• High school diploma or equivalent required; dispatch training may be required.
• Ability to operate dispatch software and radio systems accurately.
• Experience or training in emergency medical dispatch is a plus.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Radio communication

Data entry

Map reading

Computer literacy

Attention to detail

Education

High School Diploma or GED

Fire dispatch training / certification

Emergency Medical Dispatch training (preferred)

Tools

Dispatch software

Radio equipment

Job description

911 Emergency Communications in Mentone, AL, is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, and alert stations using approved assignments, while maintaining clear radio communications with responding crews.

The role emphasizes organized information handling, data entry accuracy, and adherence to established response plans.