Critical Fire Communications Dispatcher (24/7)

Emergency Telecommunicator Services; Jeffersonville (IN); On-site; USD 48,000 - 64,000; Full time

Job summary

The Emergency Telecommunicator Services in Jeffersonville, IN is seeking Fire Dispatchers to coordinate fire-ground responses and maintain critical communications. You will receive incident details, alert resources, and monitor status across shifts, including nights and weekends.

Ideal candidates have a high school diploma, basic dispatch training, and comfort with computers, maps, and radio equipment. This role demands accuracy, calm under pressure, and strict adherence to procedures.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Attention to detail

Education

High school diploma or GED

Tools

Radio dispatch equipment

Computer systems

Maps

Job description

The Emergency Telecommunicator Services in Jeffersonville, IN is seeking Fire Dispatchers to coordinate fire-ground responses and maintain critical communications. You will receive incident details, alert resources, and monitor status across shifts, including nights and weekends.

Ideal candidates have a high school diploma, basic dispatch training, and comfort with computers, maps, and radio equipment. This role demands accuracy, calm under pressure, and strict adherence to procedures.