Critical Fire Communications Dispatcher

911 Emergency Communications; Montverde (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications is seeking qualified fire dispatchers in Montverde, FL. The role involves receiving reports of fires and hazardous conditions, verifying locations, and coordinating with stations and responding units.

Dispatchers must manage radio communications, monitor incident status, and relay critical information to field personnel. Training may be provided, with assignments potentially including odd hours and overtime as incidents arise.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking qualified fire dispatchers in Montverde, FL. The role involves receiving reports of fires and hazardous conditions, verifying locations, and coordinating with stations and responding units.

Dispatchers must manage radio communications, monitor incident status, and relay critical information to field personnel. Training may be provided, with assignments potentially including odd hours and overtime as incidents arise.