Critical Environments Operating Engineer

JLL; Raleigh (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive medical, dental & vision

Paid parental leave

Paid time off and holidays

Daily Pay early access to earned wages

Job summary

JLL is seeking a Critical Environments Operating Engineer to maintain mission‑critical data center infrastructure, ensuring 100% uptime for clients. You will handle UPS, generators, cooling, and electrical systems, working in a fast‑paced environment while applying best‑practice techniques to keep facilities running 24/7.

The role involves operating and monitoring sophisticated systems, troubleshooting issues, and coordinating with vendors to resolve tickets quickly.

Qualifications

• 2+ years of hands-on experience in a data center or critical facility environment.
• Experience with mission-critical building systems including UPS, emergency generators, switchgear, and power distribution equipment.
• Strong verbal and written communication skills with ability to document activities and communicate technical information clearly.

Responsibilities

• Operate and maintain all critical building systems to ensure 100% uptime (fire/life safety, HVAC, chillers, CRAC/CRAH, plumbing, controls, UPS, generators, switchgear, PD, transformers).
• Monitor and maintain refrigeration, chilled water, and air-conditioning equipment; boilers, pumps, valves, and piping.
• Record equipment readings, analyze operations, identify problems, and take corrective action.
• Manage work orders through CMMS, coordinate with vendors, and respond to tickets promptly.
• Learn data center infrastructure to manage incidents and events affecting critical systems.
• Follow emergency escalation procedures and respond to site emergencies to protect operations.
• Maintain safe storage, handling, and disposal of hazardous materials; keep the site compliant.

Skills

Data center operations

Communication skills

Documentation

Troubleshooting

Safety awareness

Tools

CMMS

MS Office

Google Suite

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As a Critical Environments Operating Engineer at JLL, you’ll be at the forefront of maintaining mission‑critical data center infrastructure that powers the digital world. This role is essential to ensuring 100% uptime for our clients’ most vital operations. You’ll be responsible for the operation, monitoring, and maintenance of sophisticated electrical and mechanical systems including UPS, generators, cooling systems, and medium‑voltage electrical infrastructure. Working in a fast‑paced, high‑stakes environment, you’ll apply best‑practice systems and problem‑solving skills to keep critical facilities running seamlessly 24/7. This position offers exceptional opportunities to work with cutting‑edge technology while building a rewarding career in one of the industry’s most dynamic and growing sectors.

Why you’ll love this role

• Work with cutting‑edge technology in a fast‑growing industry
• Clear career advancement opportunities in critical infrastructure
• Be part of a team that literally keeps the digital world running

What your day‑to‑day will look like

• Operate and maintain all critical building systems to ensure 100% uptime, including fire/life safety, HVAC, chillers, CRAC/CRAH units, plumbing, controls, UPS systems, generators, switchgear, power distribution, and transformers.
• Monitor, adjust, and maintain refrigeration, chilled water, air‑conditioning equipment, boilers, pumps, valves, piping, and electrical systems to ensure optimal performance.
• Record equipment readings, analyze system operations, identify problems or malfunctions, and take immediate corrective action as required.
• Manage work orders through CMMS, coordinate with vendors, and respond to customer‑facing tickets in a timely and professional manner.
• Learn and understand the data center infrastructure thoroughly to effectively manage incidents and events that could impact critical systems.
• Comply with emergency escalation procedures and respond to site emergencies to protect critical operations.
• Maintain safe storage, usage, and disposal of hazardous materials while keeping the workplace clean, organized, and compliant with all safety standards.

Required qualifications

• 2+ years of hands‑on experience working in a data center or critical facility environment.
• Demonstrated experience with mission‑critical building systems including UPS systems, emergency generators, switchgear, and power distribution equipment.
• Strong verbal and written communication skills with the ability to document activities and communicate technical information clearly.
• Working knowledge of computer applications including MS Office (Word, Excel, Outlook), Google Suite, and computerized maintenance management systems (CMMS).
• Physical ability to lift a minimum of 50 lbs, climb ladders up to 30 feet (300‑lb weight limit), work at heights, and navigate rooftops.
• Flexibility to work different schedules, including holidays, and respond to site emergencies as needed.
• Ability to frequently walk, climb, bend, kneel, stoop, and work overhead in large campus‑like settings.

Preferred

• Experience using Corrigo work order management system.
• Universal EPA 608 certification for refrigerant handling.
• NFPA 70E training for electrical safety in the workplace.
• Experience with critical infrastructure in mission‑critical or 24/7 operational environments.
• Background in industrial controls, building automation systems (BAS), or energy management systems.
• Previous experience in vendor management and contractor coordination.
• Relevant trade certifications or technical training in electrical, mechanical, or HVAC systems.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On‑site – Durham, NC, Raleigh, NC

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental & vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process— including the online application and/or overall selection process — you may email us at [e-mail].