Critical Environment Specialist

JLL; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

JLL is seeking a Critical Environment Specialist to support mission‑critical facilities in the Charlotte area. You will perform hands‑on operations, maintain critical infrastructure, and ensure uptime targets are met across 24/7/365 operations.

Ideal candidates have data center experience, strong knowledge of electrical systems, UPS, and HVAC, plus CMMS/DCIM familiarity. Onsite work with flexible shifts and travel up to 5% may be required.

Qualifications

• High school diploma or equivalent with 3+ years in critical environment ops or data centers.
• Experience operating and maintaining mission‑critical facilities with focus on uptime.
• Strong knowledge of UPS, emergency power, CRAC/CRAH, electrical distribution, and safety rules.

Responsibilities

• Provide hands‑on engineering support at site with 24/7/365 coverage and uptime focus.
• Operate and maintain critical facility infrastructure including UPS, gensets, cooling, fire suppression, and BMS.
• Monitor real‑time system performance and respond to alarms and environmental params.
• Use CMMS for work orders, asset docs, PMs, and performance tracking.
• Serve as technical escalation and mentor to engineers and technicians.

Skills

Data center operations

Electrical systems

Maintenance coordination

Troubleshooting

Safety procedures

Education

Associate's degree in Electrical/Mechanical engineering

Tools

Corrigo CMMS

DCIM platforms

BMS platforms (Tridium, Johnson Controls)

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Critical Environment Specialist - JLL

What this job involves:

The Critical Environment Specialist provides advanced hands‑on technical expertise and operational support for mission‑critical engineering operations at an assigned data center or critical facility within the Wells Fargo portfolio. You will ensure delivery of high‑quality engineering services through direct execution of critical system operations and maintenance, support operational excellence with a focus on maximum uptime and reliability, and contribute to achievement of client and organizational objectives. This position requires strong technical expertise in critical environment systems, advanced hands‑on operational skills, developing leadership capabilities, and commitment to operational excellence through adherence to established procedures and safety protocols while maintaining stringent uptime requirements for 24/7/365 operations.

What your day‑to‑day will look like:

• Provide advanced hands‑on technical expertise and operational support at assigned site during scheduled and emergency activities, ensuring alignment with operational standards and stringent uptime requirements for mission‑critical facilities
• Execute day‑to‑day hands‑on engineering operations with excellence and consistency in all critical environment engineering activities including 24/7/365 operations support and shift coverage
• Directly operate and maintain critical facility infrastructure including UPS systems, emergency power generation, precision cooling, fire suppression, and building automation systems to deliver exceptional service quality
• Monitor and respond to real‑time system performance including equipment runtime hours, alarm conditions, environmental parameters, and operational efficiency to support uptime targets
• Execute accurate and timely use of Maintenance Management Systems (Corrigo and CFIMS) for work order completion, critical asset documentation, preventative maintenance execution, and equipment performance tracking
• Serve as professional technical point of contact for clients during daily operations, maintenance activities, and routine technical interactions
• Provide technical leadership, guidance, and mentoring to Stationary Engineers, HVAC Technicians, Electricians, and other engineering staff, fostering culture of technical excellence and professional growth specific to mission‑critical operations

Required Qualifications:

• High school diploma or equivalent required; minimum 3 years of progressive hands‑on experience in critical environment engineering operations, data center operations, mission‑critical facilities management, or related field
• Demonstrated hands‑on experience operating and maintaining data centers or other mission‑critical facilities with focus on equipment reliability
• Strong hands‑on knowledge of critical building systems including UPS systems (static and rotary), emergency power generation (diesel and natural gas), N+1/2N redundancy configurations, precision HVAC systems (CRAC/CRAH units), and electrical distribution (480V/208V systems, transformers, switchgear, PDUs, busway)
• Working knowledge of CMMS systems (Corrigo experience preferred) and Data Center Infrastructure Management (DCIM) platforms
• Valid driver's license and ability to travel to other sites for training or support as needed (up to 5%)
• Ability to read and interpret technical documents including electrical single‑line diagrams, mechanical drawings, P&IDs, equipment manuals, safety rules (arc flash labels, NFPA 70E), and operating procedures
• Strong execution capabilities focused on daily operations, preventative maintenance completion, and equipment reliability; demonstrated ability to work effectively in high‑pressure, time‑sensitive operational environments with focus on safety and quality

Preferred Qualifications:

• Associate's degree or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field
• Certified Data Center Professional (CDCP) or working toward certification
• Universal CFC EPA certification (required for HVAC refrigerant work); OSHA 10 certification; NFPA 70E Electrical Safety training
• Experience with Wells Fargo or other financial services sector clients operating mission‑critical infrastructure; experience in Tier III/IV data center operations
• Trade certifications (Apprentice Electrician, Stationary Engineer License, HVAC/R certifications, Building Operator Certification)
• Experience with BMS platforms (Tridium, Johnson Controls, Siemens, Schneider Electric); thermography training (awareness level); vibration analysis training (awareness level)
• Experience with sustainability initiatives and energy efficiency improvements in critical environments

Location: Onsite
Work Shift: Flexible shift coverage including nights, weekends, and holidays as part of 24/7/365 critical operations and on-call rotation

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Charlotte, NC

Personalized benefits that support personal well‑being and growth:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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