Critical Environment Engineer

QTS Data Centers; Phoenix (AZ); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Bonus eligibility

PTO

Volunteer days

Holidays

Stock Purchase Plan

Parental leave

Scholarship for dependents

Wellness program

Tuition reimbursement

Job summary

QTS Data Centers is seeking a Critical Environment Engineer to support engineering activities around electrical and mechanical systems in a 24x7 data center environment. The role requires planning, coordination with teams, and a strong engineering orientation for reliable operation.

The ideal candidate has 5+ years of engineering experience in a technical or critical environment and HVAC or critical power certifications. Willingness to travel up to 50% is expected.

Qualifications

• Bachelor’s degree or professional equivalent.
• 5+ years of engineering experience in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field).
• HVAC or critical power certification or equivalent professional experience. Travel up to 50% to other data center locations as required.

Responsibilities

• Provide technical support to all aspects of data center operations, including operation, maintenance and repair of mission critical equipment to achieve 100% uptime and compliance with SLAs.
• Assist in site construction, installations, and testing to ensure designs meet standards; witness commissioning and validate documentation.
• Coordinate customer move-ins/turn-ups and power circuit installations with stakeholders.

Skills

Planning skills

Engineering background

Data center knowledge

Travel up to 50%

US citizenship

Education

Bachelor's degree

Tools

HVAC certification

Critical power certification

Job description

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days, and Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid holidays annually/holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

Role Overview

The Critical Environment Engineer will be responsible for assisting with the engineering related to coordination, installation, and integration aspects of electrical and mechanical systems, operations, and maintenance for critical and non‑critical electrical & mechanical systems alike within the QTS portfolio. This role requires keen planning skills, the ability to influence, and proactive partnership with a strong engineering orientation. The ideal candidate will have experience in electrical and mechanical systems and knowledge of large‑scale data centers (or similar environments). These environments include state‑of‑the‑art electrical distribution systems, static UPS, emergency standby generation, fire alarm/suppression, monitoring systems, as well as chiller and large‑scale cooling systems.

This role requires work hours to support a 7×24×365 data center environment.

Responsibilities

• Provide technical support to all aspects of data center operations including operation, maintenance and repair of all mission critical equipment and systems supporting a 24×7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activity and installations, in coordination with QTS Development Team and external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Provide technical support for all local customer installations, in coordination with key stakeholders to coordinate site technical solutions and drawings for customer move‑ins and turn‑ups, including deployments and power circuit installations.
• Provide and evaluate ongoing assessment of infrastructure and operations as required by QTS policies and procedures.
• Supports implementation and audit local standard operating procedures.
• Support various accreditation, certification and compliance initiatives as may be required by QTS.
• Maintain compliance with local health & safety (e.g., OSHA) standards and national electrical and building codes.
• Interface with vendors, QTS Engineering, QTS Development and peer operations organizations.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency operating procedures (EOP) established for the critical environments, as well as the formal change control process.
• Assists in the technical review and input on plans for all significant planned and emergency maintenance events for the facility; ensures these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Assists in the Change Management Process to provide approval for preventative and corrective maintenance, in accordance with established QTS processes.

Basic Qualifications

• Bachelor’s degree or professional equivalent.
• Five or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering).
• HVAC or critical power certifications or equivalent professional experience.
• Ability to travel up to 50% to other data center locations as required.
• US Citizenship required by law due to federal customer contracts.

Preferred Qualifications

• Seven or more years of direct experience with facilities engineering related activities in a data center environment.

Knowledge, Skills and Abilities

• Ability to develop solutions and create technical plans on projects.
• Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality, reliability and continuously drive down operating costs.
• Advanced understanding of both mechanical and electrical equipment, systems and design related to data centers.
• Knowledge of electricity and medium to low voltage electrical distribution systems.
• Experience with emergency backup systems (generators, UPS, battery backup).
• Knowledge of preventative maintenance and work order software systems, single line drawings, critical scripted work, and sequence of operations.

Total Rewards

• This role is also eligible for a competitive benefits package that includes medical, dental, vision, life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
• This position is bonus eligible.

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