Critical Environment - Building Maintenance Technician

JLL; Charlotte (NC); On-site; CAD 104,000 - 152,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision care

Paid parental leave

Paid time off and holidays

Early access to earned wages (DailyPay

Job summary

JLL is seeking an experienced Critical Environments Operating Engineer to maintain mission-critical data center infrastructure, ensuring 100% uptime for clients. You'll operate electrical and mechanical systems, monitor performance, and coordinate with vendors in a fast-paced setting.

The role emphasizes hands-on management of UPS, generators, HVAC, and fire/life safety, with opportunities to advance in a dynamic, growing sector of real estate technology services.

Qualifications

• 2+ years of hands-on experience in a data center or critical facility environment.
• Experience with mission-critical building systems including UPS, generators, switchgear and power distribution equipment.
• Strong written and verbal communication skills; ability to document activities clearly.

Responsibilities

• Operate and maintain all critical building systems to ensure 100% uptime, including fire/safety, HVAC, chillers, CRAC/CRAH, plumbing, controls, UPS, generators, switchgear, power distribution and transformers.
• Monitor and adjust refrigeration, chilled water, air conditioning equipment, boilers, pumps, valves, piping and electrical systems for optimal performance.
• Record equipment readings, analyze system operations, identify problems, and take corrective action.
• Manage work orders through CMMS, coordinate with vendors, respond to customer-facing tickets promptly.
• Learn and understand data center infrastructure to manage incidents and events impacting critical systems.
• Follow emergency escalation procedures and respond to site emergencies to protect operations.
• Maintain safe storage, handling and disposal of hazardous materials; keep the workplace compliant with safety standards.

Skills

Data center ops

Troubleshooting

CMMS

MS Office

Google Suite

Electrical systems

HVAC

Tools

CMMS

MS Office

Google Suite

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Critical Environments Operating Engineer at JLL, you’ll be at the forefront of maintaining mission-critical data center infrastructure that powers the digital world. This role is essential to ensuring 100% uptime for our clients’ most vital operations. You’ll be responsible for the operation, monitoring, and maintenance of sophisticated electrical and mechanical systems including UPS, generators, cooling systems, and medium-voltage electrical infrastructure. Working in a fast-paced, high-stakes environment, you’ll apply best practice systems and problem-solving skills to keep critical facilities running seamlessly 24/7. This position offers exceptional opportunities to work with cutting-edge technology while building a rewarding career in one of the industry’s most dynamic and growing sectors.

What your day-to-day will look like:

• Operate and maintain all critical building systems to ensure 100% uptime, including fire/life safety, HVAC, chillers, CRAC/CRAH units, plumbing, controls, UPS systems, generators, switchgear, power distribution, and transformers

• Monitor, adjust, and maintain refrigeration, chilled water, air conditioning equipment, boilers, pumps, valves, piping, and electrical systems to ensure optimal performance

• Record equipment readings, analyze system operations, identify problems or malfunctions, and take immediate corrective action as required

• Manage work orders through CMMS, coordinate with vendors, and respond to customer-facing tickets in a timely and professional manner

• Learn and understand the data center infrastructure thoroughly to effectively manage incidents and events that could impact critical systems

• Comply with emergency escalation procedures and respond to site emergencies to protect critical operations

• Maintain safe storage, usage, and disposal of hazardous materials while keeping the workplace clean, organized, and compliant with all safety standards

Required Qualifications:

• 2+ years of hands-on experience working in a data center or critical facility environment

• Demonstrated experience with mission-critical building systems including UPS systems, emergency generators, switchgear, and power distribution equipment

• Strong verbal and written communication skills with the ability to document activities and communicate technical information clearly

• Working knowledge of computer applications including MS Office (Word, Excel, Outlook), Google Suite, and computerized maintenance management systems (CMMS)

• Physical ability to lift a minimum of 50 lbs, climb ladders up to 30 feet (300-lb weight limit), work at heights, and navigate rooftops

• Flexibility to work different schedules, including holidays, and respond to site emergencies as needed

• Ability to frequently walk, climb, bend, kneel, stoop, and work overhead in large campus-like settings

Preferred Qualifications:

• Experience using Corrigo work order management system

• Universal EPA 608 certification for refrigerant handling

• NFPA 70E training for electrical safety in the workplace

• Experience with critical infrastructure in mission-critical or 24/7 operational environments

• Background in industrial controls, building automation systems (BAS), or energy management systems

• Previous experience in vendor management and contractor coordination

• Relevant trade certifications or technical training in electrical, mechanical, or HVAC systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site - Charlotte, NC

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

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