Critical Care Technician, ICU

Heywood Medical Group; Gardner (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Heywood Healthcare is seeking a Critical Care Tech to support patient care delivery, perform delegated nursing duties, environmental services, and food service tasks. The role may require floating to other units based on census and patient needs.

The position emphasizes teamwork with nurses and clinicians, ensuring accurate documentation, timely vital signs recording, and safe patient handling. Shifts include days/evenings, with 7:00am–7:30pm scheduling and weekend/holiday rotations.

Qualifications

• High school graduate or equivalent preferred.
• ICU or ED experience strongly preferred.
• AHA BLS Certification required or obtained within 60 days of hire.
• CNA/Paramedic/EMT preferred.
• Acquired Critical Care Technician (CCT) competency demonstrated with Heywood Healthcare for 12 months.

Responsibilities

• Provides clerical support to clinical staff and maintains patient care records.
• Under nurse direction, coordinates outside services, transfers and ambulance arrangements.
• Prioritizes tasks and adapts to changing workload while maintaining patient safety.
• Maintains clean and safe work environment and removes safety hazards.
• Transcribes physicians' orders accurately and enters into Meditech OA module where used.

Skills

Excellent communication

Medical terminology

Computer skills

Word processing

Education

High school diploma or GED

AHA BLS Certification

CNA/Paramedic/EMT preferred

CCT competency (Heywood Healthcare)

Job description

Overview

You Matter Here!Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!

Hours: 24-Hours, Days/Evenings, 7:00am - 7:30pm, Two shifts per week, Every third weekend and holiday, Sunday through Saturday

$20.00 - $28.85

Disclaimer:

We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.

Job Summary:

The Critical Care Tech acts as a vital member of the patient care delivery team, performing delegated nursing duties, environmental services duties, and food service duties to enhance the satisfaction level of the hospitalized patient. Depending upon census, may be required to float to other units in the hospital.

Responsibilities

ESSENTIAL FUNCTIONS

• Provides clerical support to clinical staff (e.g. maintains unitfiles, organizes patient care record, prepares admission andpre-op charts, etc).

• Under direction of nurse, makes all appropriate arrangementsfor outside services, transfers, and ambulance services in atimely manner.

• Appropriately prioritizes tasks adjusting to changing workloadas necessary (e.g. seeks assistance as needed fromappropriate resources, recognizes emergency situations,etc.).

• Maintains clean and safe work environment (identifies and/orremoves safety hazards).

• Performs thorough, timely, and accurate transcription ofphysicians’ orders (including entering into Meditech OEmodule where utilized).

• Participates in the learning for colleagues and self (e.g. assistwith orientation of new staff in-services, educationalprograms, etc.).

• Updates ICU logs daily.

• Coordinates clerical activities associated with patient care, sopatients receive appropriate testing without delay.

• Coordinates patient testing by calling ancillary departmentsupon request.

• Facilitates communication between the nursing unit and otherdepartments so that everyone involved has current andaccurate information as to patients care.
• Answers the telephone and communicates information toparties involved to avoid delays in patient care.
• Facilitates transfers and discharges through retrieving andcopying medical records and sending and receiving faxes asneeded.
• Assists with facilitating room turnover to reduce the wait timeof admissions.
• Works together with departmental and healthcare teams tocomplete assignments.
• Maintains a clean and comfortable environment for patientsand visitors.
• Removes or arranges for removal of safety hazards fromenvironment immediately to prevent potential safety hazardsfrom occurring.
• Assists patient, physician and nurse during procedures,assisting during procedure as needed.
• Assists in the admission and discharge of patients to expeditecare.
• Assists in the collection, labeling and delivery of routinespecimens.
• Observes, reports and records vital signs and intake andoutput as directed by the registered nurse and in accordancewith Patient Care Service’s Standards.
• Performs EKG’s, according to standard policies andprocedures.
• Performs Glucometer testing according to standard policiesand procedures on patients 15 years or older. (This isdependent on completed competency).
• Provides patient care based on standards of care, standardsof practice, protocols, and established policies andprocedures under direction of a licensed nurse.
• Collects basic health data as directed by a licensed nurse.
• Assists patients with activities of daily care (e.g. personalhygiene, toileting, nutrition, ambulation, etc).
• Respects each patient as an individual; provides care thatfosters the patient’s sense of dignity and positive self-regard.
• Provides thorough, timely, and accurate documentation of allpertinent patient information according to establishedstandards.
• Provides timely and thorough information on assignedpatients to supervising licensed nurse and other health careteam members.
• Participates in learning for colleagues and self (attendseducational programs, in-services, assist with orientation ofnew staff).
• Proactively identifies risk to patient safety and identifiesopportunities to reduce medical/health care errors (i.e.appropriate reporting of errors/incidents).
• Obtains heights and weights of assigned patients per careplan.
• Assists patients with ambulation using appropriate technique(i.e. gait belt).
• Assists patients with turning in bed and transferring from bedto stretcher or chair using appropriate technique (i.e. transfermattress).

Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.

FUNCTIONAL DEMANDSPhysical Requirements:Exerts up to 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently kneels (bending the legs at knees to come to rest on knee or knee), reaches (extending hands and arms in any direction), and feels (perceiving attributes of items as size, shape, temperature, or texture by means of fingertips). Occasionally crouches (bending body downward and forward by bending legs and spine), and stoops (bending the body downward and forward by bending the spine at the waist).

ORGANIZATIONAL EXPECTATIONSBehavioral Attributes:The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.

Qualifications

JOB REQUIREMENTSMinimum Education

• High school graduate or equivalent preferred.

Minimum Work Experience

• ICU or ED experience strongly preferred

Minimum Licenses and Certifications

• AHA BLS Certification Required or obtained within 60-days of hire
• CNA/Paramedic/EMT preferred
• Acquired Critical Care Technician (CCT) competency as demonstrated by continuous employment in a CCT role with Heywood Healthcare for a period of 12 months

Required Skills

• Ability to respond & maintain composure during urgent and stressful situations.
• Excellent communication skills.
• Experience with medical terminology preferred.
• Excellent word processing skills required.
• Computer skills required.