Crisis Worker- Day shift

NORTHEAST COUNSELING SERVICES; Nanticoke (Luzerne County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health, dental, and view

Life insurance and retirement plan

Generous paid time off and holidays

Professional development and training

Supportive, mission-driven environment

Job summary

Northeast Counseling Services is seeking a compassionate Walk-In Crisis Worker to join our Crisis Services team. This full-time, day-shift role provides immediate assessment, intervention, and support to individuals in psychiatric or behavioral health crises across adults, children, and families.

You will conduct in-person and telephone crisis evaluations, coordinate care with partners, and link clients to ongoing services, while maintaining professional documentation and safety standards in

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field is preferred.
• Experience or coursework in crisis intervention and mental health is desirable.
• Ability to engage diverse populations with sensitivity and professionalism.

Responsibilities

• Conduct crisis assessments and evaluations for individuals experiencing mental health emergencies.
• Provide immediate crisis intervention, stabilization, and supportive counseling services.
• Coordinate care with families, schools, healthcare providers, law enforcement, and community organizations.
• Link individuals and families to appropriate behavioral health and community resources.
• Complete accurate and timely clinical documentation in accordance with agency and regulatory requirements.
• Participate in team consultations and multidisciplinary treatment planning.
• Maintain safety procedures and respond effectively in high-stress situations.
• Travel within the local community to provide crisis support services as needed.

Skills

Crisis intervention skills

Communication skills

Empathy and de-escalation

Education

Bachelor's degree in Psychology or related field

High school diploma with related coursework

Job description

Full-Time Day Shift| Make a Difference When It Matters Most

Northeast Counseling Services is seeking a compassionate and dedicated Walk-In Crisis Worker to join our Crisis Services team. This vital position provides immediate assessment, intervention, and support to individuals experiencing psychiatric or behavioral health emergencies. Working with adults, children, adolescents, and families, you will help individuals navigate crises, access resources, and connect with ongoing care and support services.

As a member of a multidisciplinary team, you will conduct in-person and telephone crisis evaluations, coordinate care with community partners, engage natural support systems, and assist individuals in achieving stability during difficult and often life-changing situations. This role is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and can remain calm and effective under pressure.

Walk-In Crisis Worker

Full-Time Day Shift| Make a Difference When It Matters Most

Northeast Counseling Services is seeking a compassionate and dedicated Walk-In Crisis Worker to join our Crisis Services team. This vital position provides immediate assessment, intervention, and support to individuals experiencing psychiatric or behavioral health emergencies. Working with adults, children, adolescents, and families, you will help individuals navigate crises, access resources, and connect with ongoing care and support services.

As a member of a multidisciplinary team, you will conduct in-person and telephone crisis evaluations, coordinate care with community partners, engage natural support systems, and assist individuals in achieving stability during difficult and often life-changing situations. This role is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and can remain calm and effective under pressure.

What You'll Do

Conduct crisis assessments and evaluations for individuals experiencing mental health emergencies.

Provide immediate crisis intervention, stabilization, and supportive counseling services.

Coordinate care with families, schools, healthcare providers, law enforcement, and community organizations.

Link individuals and families to appropriate behavioral health and community resources.

Complete accurate and timely clinical documentation in accordance with agency and regulatory requirements.

Participate in team consultations and multidisciplinary treatment planning.

Maintain safety procedures and respond effectively in high-stress situations.

Travel within the local community to provide crisis support services as needed.

Qualifications

Applicants must meet one of the following requirements:

Bachelor's degree in Psychology, Social Work, Sociology, Counseling, Education, Nursing, Criminal Justice, Gerontology, Anthropology, Political Science, Theology, History, or a related human services field.

OR

High school diploma or GED with at least 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology, or another social science discipline.

Additional Requirements

Valid Pennsylvania Driver's License and reliable transportation.

Knowledge of behavioral health, community mental health, and human service systems.

Understanding of crisis intervention principles and techniques.

Strong written and verbal communication skills.

Excellent assessment, problem-solving, and organizational abilities.

Ability to work independently and collaboratively as part of a multidisciplinary team.

Ability to maintain professionalism and sound judgment in crisis situations.

Why Join Northeast Counseling Services?

Competitive salary

Comprehensive health, dental, and vision insurance

Life insurance and retirement plan

Generous paid time off and paid holidays

Professional development and training opportunities

Supportive, mission-driven work environment

Apply Today

If you are passionate about helping individuals and families through challenging times and want to make a meaningful impact in your community, we encourage you to apply and join our dedicated Crisis Services team.