Crisis Transport and Mobility Liaison Specialist

Claratel Behavioral Health; Decatur (GA); Presencial; USD 21.000 - 30.000; Tempo integral

Resumo da vaga

Claratel Behavioral Health in Decatur, GA seeks a Crisis Transporter responsible for safe, timely transport of individuals to the agency’s crisis facility, while protecting dignity and confidentiality and following safety protocols.

You will operate ADA-equipped vehicles, coordinate with hospitals, EMS, and law enforcement, maintain logs, and support crisis staff with check-in, discharge coordination, and light duties.

Qualificações

• High school diploma or GED required.
• Valid driver’s license with a clean driving record.
• Experience in transportation, behavioral health, social services, or emergency services preferred.
• Ability to operate ADA‑equipped vehicles and equipment (training provided).
• Basic computer skills and ability to use routing or scheduling software.
• Strong communication and interpersonal skills.

Responsabilidades

• Provide safe, secure, and timely transport of individuals in crisis from community locations, hospitals, or emergency response settings to the crisis facility.
• Serve as a liaison between local hospitals, EMS, law enforcement, and the agency’s crisis services team.
• Maintain accurate vehicle logs, maintenance records, and trip documentation.
• Use routing and scheduling software to plan efficient and timely transport routes.
• Follow all agency policies, safety procedures, and confidentiality guidelines.
• Conduct pre-trip and post-trip vehicle inspections.
• Report vehicle issues, incidents, or safety concerns promptly.
• Ensure proper documentation of all transports and client interactions.
• Operate ADA-compliant vehicles safely and in accordance with all traffic laws and agency policies.
• Secure wheelchairs using approved tie‑down and restraint systems.
• Properly use lifts, ramps, and securement equipment for safe boarding and exiting.
• Assist clients with mobility needs while maintaining dignity and respect.
• Conduct safety checks of ADA equipment before and after each transport.
• Ensure seatbelts and restraints are properly fastened for all passengers.
• Monitor client behavior and well‑being during transport.
• Follow de‑escalation techniques when needed to maintain a safe environment.
• Keep vehicles clean, sanitized, and ready for use.
• Report any ADA equipment malfunctions immediately.
• Assist crisis staff with client check‑in and discharge coordination.
• Support basic non‑clinical tasks within the crisis facility as assigned.
• Assist with client movement within the facility when needed.
• Maintain transport readiness and communication with crisis staff.
• Help with light administrative or operational tasks during downtime.
• Participate in team meetings, trainings, and drills.

Conhecimentos

Strong communication

Interpersonal skills

De-escalation techniques

Computer skills

Routing software

Formação

High school diploma or GED

Ferramentas

Routing software

ADA equipment operation (training provided)

Descrição da vaga

Claratel Behavioral Health in Decatur, GA seeks a Crisis Transporter responsible for safe, timely transport of individuals to the agency’s crisis facility, while protecting dignity and confidentiality and following safety protocols.

You will operate ADA-equipped vehicles, coordinate with hospitals, EMS, and law enforcement, maintain logs, and support crisis staff with check-in, discharge coordination, and light duties.