Crisis Specialist On Call - Flagstaff (8908)

Terros Health

Flagstaff (AZ)

On-site

USD 40,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Bilingual language differential pay

Job summary

Terros Health in Flagstaff, AZ is hiring an On-Call Crisis Specialist to join its crisis team. The role involves mobile crisis response and supporting crisis department operations in a fast-paced environment.

Applicants should have a HS diploma or BH degree and hold an AZ Fingerprint Clearance Card, with driving as an essential function. On-call shifts may include evenings and overnights.

Qualifications

  • GED/HS diploma with BH experience or higher education in BH fields.
  • Arizona Fingerprint Clearance - Level 1, or ability to obtain within 7 days.
  • AZ driver's license with 4+ years driving experience; driving is essential.

Responsibilities

  • Perform mobile crisis interventions at residences, schools, and ERs.
  • Collaborate with clients, families, schools and first responders.
  • Support hospital discharges with assessment and planning.
  • Serve as interface between Crisis Department and crisis call center.
  • Ensure infrastructure and scheduling for crisis operations.
  • Audit documentation for completeness and accuracy.
  • For licensed clinicians, provide clinical oversight to staff.
  • Assist Director/Manager with tasks as needed.

Skills

Mobile crisis intervention
Strong communication
Adaptability
Team collaboration
De-escalation

Education

GED/HS diploma
Associate degree in BH
Bachelor's in BH field
Bachelor's in non-BH with BH exp

Job description

Job DetailsJob Location: Woodlands Village Blvd - Flagstaff, AZ 86004 Position Type: On-Call Education Level: High School Diploma/GED Travel Percentage: Up to 50% Job Shift: Any Job Category: Behavioral Health/Social Work Terros Health is pleased to share an exciting and challenging opportunity for a Crisis Specialist On-Call at our Flagstaff location.

Terros Health's Crisis team provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

HOPE ~ HEALTH ~ HEALING

Terros Health is now hiring for On Call - Crisis Specialists for the Flagstaff location.

Work Schedule, On-Call Crisis Specialist are required to work a minimum of 4, 10-hour shifts per month.

Preferred - Flexibility to work evening and overnight shifts.

$ Bilingual Language Differential Pay Available!

This position has a dual role: First, as part of the mobile crisis team, the Crisis Specialist responds on-site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically. Utilizing best practices in crisis intervention, the Crisis Specialist responds to and supports individuals and families in crisis. Second, engages in administrative activities necessary for the crisis department to function on a daily basis

Your duties would include but are not limited to:
  • Performing mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms.
  • Working effectively and respectfully with clients, families, schools, first responders and all others involved
  • Supporting hospital discharges by providing assessment, planning and facilitation with hospital team
  • Acting as a key interface between the Crisis Department and the crisis call center
  • Ensuring the necessary infrastructure is in place and operating
  • Helping manage the Crisis Department schedule
  • Working closely with fleet and facilities departments
  • Auditing of documentation to ensure administrative completeness and accuracy
  • Displaying flexibility and ability to adapt to change
  • For licensed clinicians, providing clinical oversight to BHTs as needed
  • Assisting Director and Manager with tasks as needed

The On-Call Crisis Specialist position fills shifts on an as needed basis and will not have a set weekly schedule.

QualificationsMinimum Requirements:
  • GED/High school diploma with a minimum of 1.5 years of behavioral health (BH) experience or
  • Associate degree in the BH field, or bachelor's degree in BH field (e.g. Psychology, Social Work, Counseling), or bachelor's degree in non-behavioral health field with 1 year minimum of BH experience
  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
  • Must have valid Arizona driver's license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Health's driving policy. Driving is an essential function of this position.
  • Ability to work well and tactfully with individuals and groups.
  • Ability to perform physical duties associated with this role
Preferred:
  • Preference will be given to applicants with previous crisis counseling experience.
  • A master's degree or higher in the field of behavioral health (e.g. Psychology, Social Work, Counseling), Arizona BH licensure (e.g. licensed social worker, licensed counselor, licensed marriage and family therapist)
  • 1-3 years of Substance Abuse, Mental Health, and/or other crisis management skills
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