Crisis Services - Human Services Professional III - Crisis Worker

Rock County, WI; Janesville (WI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Clinical supervision towards licensure

Job summary

Rock County seeks a qualified crisis services professional to deliver mobile, person-centered behavioral health care across the lifespan during crises. You will assess clients, coordinate admissions, and provide short-term treatment while linking to ongoing services.

Responsibilities include developing safety plans, conducting risk assessments, offering individual/family therapy, and ensuring compliance with agency policies.

Qualifications

• Masters degree in the human services field.
• Current Wisconsin licensure: LPC, LCSW, or LMFT (or in-training) preferred.
• Ability to work flexible hours, including evenings, weekends and holidays.

Responsibilities

• Provide mobile, person-centered behavioral health care during crises.
• Assess crisis clients to determine least restrictive disposition and safety planning.
• Coordinate admissions and medical clearances with facilities and ER staff.
• Deliver individual, family, and/or group brief psychotherapy as clinically indicated.
• Develop safety plans and link clients to ongoing services.

Skills

Crisis assessment

Safety planning

Risk assessment

Interpersonal skills

Education

MS/MA in human services or related field

Tools

Electronic medical records

Job description

Provides mobile person-centered behavioral health care services to clients across the life span who are experiencing a behavioral health crisis. Provides support and resources to crisis line callers. Completes suicide and violence risk assessments. Collaborates with internal and external providers to identify and address immediate safety needs. Facilitates voluntary and involuntary inpatient psychiatric stays when indicated. Provides risk management safety planning, treatment planning, short term treatment, and linkage to ongoing services. Provides consultation and education about behavioral health and crisis services to internal and external partners. Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and “Commitment to My Co-Workers.”

Rock County participates in the Public Service Loan Forgiveness program.
Human Services will provide clinical supervision towards licensure for this position when staff have an APSW or LPC-IT, dependent on approval by the Department of Safety and Professional Services.
Human Service Professionals working in the Crisis Unit between the hours of 7:00 pm -7:00 am, Monday through Thursday or between 7:00 pm Friday and 7:00 am Monday will be paid a night/weekend differential of $2.65 per hour for each night or weekend hour worked.

80% Provides mobile person-centered behavioral health care services for clients experiencing, or at risk of, a mental health or substance use disorder crisis

• Provide support and resources to crisis line callers.
• Assess clients in crisis to determine least restrictive disposition that will assure client safety; may include safety planning, voluntary admission to an inpatient or stabilization facility, or involuntary admission to an inpatient facility.
• Coordinate admissions to the appropriate receiving facility.
• Coordinate medical clearance if required with police, referring facility, and hospital ER staff.
• Develop person centered safety plans, crisis response plans and crisis plans, when clinically indicated.
• Provide individual, family, and/or group brief psychotherapy
• Coordinate client care and linkage to ongoing behavioral health services as assigned.
• Facilitate detox facility admissions for individuals under 51.45; and provide post-discharge risk-needs assessments for clients discharging from a detox facility.
• Provide behavioral health risk assessment at the Rock County Jail and Youth Services Center.

10% Ensure program and medical record compliance

• Follow all departmental policies and procedures
• Document client care in accordance with policies, procedures, and regulatory guidelines

5% Participates in team meetings, staff meetings and other agency activities as required

• Provide consultation, training and education to internal and external partners as assigned

5% Perform other duties as assigned

• Professional expertise in the following areas preferred. Training and ongoing professional development will be provided.
• Knowledge of the principles and practices of behavioral health care and co-occurring disorders, including assessment of risk and safety planning.
• Knowledge of laws, regulations, and practices pertaining to federal and state human service programs, specifically chapters 34, 51,75, 92, 94.
• Knowledge of human service and community resources and how to effectively utilize them.
• Knowledge of Medicaid, Medicare, HMO's, Managed Care organizations, and public assistance programs.
• Knowledge of psychotropic medications, their main effects, side effects, and abuse potential.
• Knowledge of psycho-social rehabilitation services
• Ability to plan and organize work effectively.
• Ability to take initiative, plan and organize work independently.
• Ability to manage one's time and emotions in a fast paced often high pressure environment.
• Ability to maintain accurate, current records, and prepare clear and concise reports from them.
• Ability to establish and maintain effective working relationships within the agency and community.
• Ability to understand and carry out verbal and written instructions.
• Knowledge and application of best practices in cultural competency, person centered care, and Trauma Informed Care.

• Masters degree from an accredited university in the human services field.
• Current Wisconsin LPC, LCSW, or LMFT, or in-training credential will be considered.
• Ability to work flexible hours including evenings, weekends and holidays
• Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.

Physical elements:

• Ability to stand, walk and sit. Physical movement occurs a majority of the day.

• Ability to enter client homes without assistance, including the ability to navigate stairs.

• Participate in disaster evacuations and fire drills when circumstances warrant. Maintain safety procedures.

• Lifting and carrying up to 25lbs. on occasion.

Equipment use:

• Ability to use a computer and keyboard.

• Must become efficient at using a computerized documentation within 2 months of hire including the use of Microsoft Office products, an electronic medical record system, and other web based systems.

• Ability to use a copy and fax machine as well as a cellphone.
  

Working conditions:

• Able to work in multiple locations including the office, consumer's homes, and a variety of community locations.

• Inside and outside work with exposure to weather conditions.

• Potential for contact with unpredictable and aggressive persons.

• Potential for interactions with animals including but not limited to household pets.

• Exposure to challenging and unpredictable environments.