Crisis Navigator PRN

Community Reach Center; Thornton (CO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

401K matching

Wellness program

Health insurance

Training programs

Shift differential

Bilingual stipend

EAP

Job summary

Community Reach Center in Thornton, Colorado is seeking a Crisis Navigator to provide clinical and support services within integrated behavioral health care. You will help consumers and families develop skills, coordinate with care teams, and connect them to ongoing treatment in a 24/7 resource environment.

The role emphasizes brief interventions, documentation in the EHR, and collaboration with emergency services to ensure safe transitions to higher levels of care.

Qualifications

• Bachelor's degree in psychology or related field.
• 6 months of experience with adults who have mental illness preferred.
• Valid Colorado driver's license with clean driving record.

Responsibilities

• Provide prevention/early intervention, care navigation and family psychoeducation.
• Coordinate mental health care with the consumer's care team and family.
• Deliver brief interventions using evidence-based techniques (e.g., motivational interviewing).
• Document encounters in the EHR and track follow-up and outcomes.
• Attend treatment team meetings and participate in reviews.
• Provide crisis intervention and emergency services as needed.
• Assist consumers in gaining access to medical, social, educational and other services.
• Develop service plans, referrals, linkage, and follow-ups.

Skills

Communication skills

Time management

Clinical skills

Independent work

Education

Bachelor's degree in psychology, social work, or related field

Job description

Looking to join a compassionate community dedicated to providing exceptional mental health outcomes?Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well‑being of our consumers and communities.

At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team!

At Community Reach Center, we prioritize an exceptional employee experience. We know that it’s imperative to prioritize our employees needs first, so they can be their best selves for the mission we serve. We’re eager to work with passionate, forward‑thinking, talented, team members.

The Perks –

We also believe our employees deserve an exceptional compensation and benefits package.

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross‑licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

About the Role:

The Crisis Navigator “CN” provides clinical and support services to consumers and/or their families through integrated behavioral healthcare services and resource navigation. The Crisis Navigator “CN” will assist the individual to explore and develop social, occupational, leisure, and living skills, as well as linking to ongoing treatment in the continuum of care. The Resource and Walk‑in Crisis Center provides 24/7 support to individuals who are experiencing a mental health crisis, or, looking for resources to prevent a crisis. This position collaborates with emergency services staff to provide referral and transition services to consumers needing a higher or different level of care. We are seeking professional and compassionate individuals to support clients in crisis and to provide and/or arrange for therapeutic interventions as appropriate for consumers in a crisis/emergency condition.

Essential Functions:

• Provide prevention/early intervention, care navigation, family psychoeducation, and other clinical interventions to consumers and families as appropriate to the position.
• Support and closely coordinate mental health care with the consumer’s clinical care team and the primary care provider and family members as needed.
• Provide brief interventions using evidence‑based techniques such as Motivational Interviewing, de‑escalation, or other treatments appropriate to support consumer engagement.
• Document initial intervention, track patient follow‑up, and clinical outcomes using an Electronic Health Record system (EHR). Document in‑person and telephone encounters in the EHR, and use the system to identify and re‑engage patients.
• Attend collaborative treatment team meetings and reviews of consumers
• Provide therapeutic crisis intervention and emergency services as needed
• Assist eligible consumers in gaining access to needed medical, social, educational, and other services.
• Provide an assessment of needs, service plan development, referrals/linkage, and monitoring/followups for consumers.
• Facilitates and contributes to the accomplishment of tasks by consumers, empowers consumers to reach optimum level of achievement, and sets a positive example and provides role modeling, as well as technical expertise, to accomplish goals.
• Attend and participate in group sessions, in‑service education and training opportunities, meetings, conferences,and special events in order to utilize opportunities for professional growth.
• Provide transportation for consumers in agency vehicles when clinically indicated.
• Work closely with outside organizations on resources and care coordination.
• Uses identified agency key performance indicators to track success, engagement, and other factors leading to successful completion of treatment.

Qualifications:

• Requires bachelor’s degree in psychology, Social Work, or directly related field
• 6 months of experience working with adults who have mental illness, particularly those individuals diagnosed with a serious and persistent mental illness preferred but not required.
• Communication, organization, time management and clinical skills.
• Ability to work independently in a community‑based setting.
• Valid Colorado Driver’s license with a clean driving record.

Schedule:

PRN

Salary Information:

$24.50 to $28.00 per hour

Eligible for $250/month Bilingual Stipend

Application Deadline:

Accepting Application on an on‑going basis

So—what do you think?

If you’ve come this far, we’re eager to meet you. At Community Reach Center, our passion‑driven culture demands unwavering commitment to serving our community. Your dedication to our consumers and community is paramount as we strive to make a real impact in the mental health space. We are hopeful this role will provide you with the experience to pursue your aspirations while finding fulfillment that keeps you committed to our team indefinitely.

At Community Reach Center, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health outcomes for our consumers & employees.

Community Mental Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.