CRISIS INTERVENTION SPECIALIST

Universal Health Services; Richmond (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Disability insurance

HSA/FSA

Life insurance

Tuition assistance

Career development opportunities

Stock plan

Job summary

Universal Health Services seeks a Crisis Therapist for our Richmond, VA Crisis Receiving Center. The role involves managing behavioral health crises, conducting assessments, and developing person-centered treatment plans.

Collaborates with psychiatric providers and a multidisciplinary team to gather collateral information, ensure timely interventions, and provide social work services including discharge planning.

Qualifications

• Master's degree in a relevant field and licensure per state requirements.
• Minimum 3–5 years of crisis/behavioral health experience.
• Ability to obtain necessary signatures and maintain compliant documentation.
• Strong knowledge of assessment, treatment planning, and discharge planning.
• Experience working with multidisciplinary teams and coordinating care.

Responsibilities

• Conduct psychosocial assessments and develop brief intervention plans.
• Maintain complete clinical records and obtain required signatures.
• Collaborate with psychiatric providers and the care team for patient safety.
• Provide individual, family, and group counseling as appropriate.
• Coordinate discharge planning and follow-up care.

Skills

Crisis intervention

Communication skills

Team collaboration

Assessment & treatment planning

Documentation accuracy

Education

Master's Degree

Active licensure

Tools

EHR systems

Job description

Responsibilities

Crisis Therapist - Richmond, VA

Horizon Health Corporation is seeking a Crisis Therapist for our brand new Crisis Receiving Center with 24 chairs in Richmond, VA. The Crisis Therapist is responsible for managing the care of individuals experiencing behavioral health crises, conducting comprehensive assessments, and developing treatment plans tailored to the individual's immediate needs. This role collaborates closely with psychiatric providers and the multidisciplinary team, gathering collateral information, ensuring timely and appropriate interventions, and providing a full range of social work services, including discharge planning. The Crisis Therapist also maintains a clinical caseload and ensures all documentation meets regulatory and organizational standards.

Responsibilities:

• Assessment & Treatment Planning
  • Conduct thorough, accurate, and clinically sound psychosocial assessments in a timely manner.
  • Maintain complete and accurate clinical records, including documentation of all service activities.
  • Obtain necessary treatment-related signatures from patients.
  • Gather collateral information from patients, clinics, providers, petitioners, and other sources to determine immediate treatment and discharge needs.
  • Develop and implement individualized, person-centered treatment plans appropriate for brief intervention.
  • Review treatment plans with patients and relevant parties and ensure signatures are obtained.
• Clinical Collaboration & Case Coordination
  • Participate in regular case staffing with psychiatric providers, sharing new information and ensuring clinically appropriate patient disposition.
  • Collaborate with medical providers, nurses, BHTs, and peer support staff to monitor, engage, and maintain patient safety.
  • Serve as a point of contact for legal processes and maintain working knowledge of involuntary commitment procedures.
  • Attend COE hearings when subpoenaed
• Therapeutic Interventions
  • Provide brief intervention, individual, family, and group counseling as appropriate.
  • Assist in redirecting patient behavior when necessary.
  • Maintain a safe milieu and document all therapeutic services and activities
• Professional Requirements & Compliance
  • Maintain working knowledge of the behavioral health system, including available funding sources.
  • Maintain active licensure in accordance with state standards.
  • Participate in individual and group clinical supervision as required.
  • Engage in ongoing education, training, and competency validations (e.g., post-tests, skill demonstrations, performance reviews)
• Performs other duties as assigned/required by this position.

Benefit Highlights for full-time positions:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment - Enjoy going to work every day!

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During 2024, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and in 2023, listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

• Master's Degree required
• 3 - 5 years of related work experience required.
• Active unencumbered license in the state where performing services LAC, LPC, LASAC, LISAC, LMSW, LCSW, LMFT required
• Minimum of one year of clinical and crisis operations experience
• Knowledge of all code procedures and safety protocols
• Knowledge of personal hygiene training techniques
• Knowledge of psychiatric care techniques
• Knowledge of aggressive behavior management techniques
• Knowledge and training in CPR/First Aid
• Knowledge of admitting and intake procedures
• Strong organizational and prioritization skills, including the ability to meet deadlines
• Communicate effectively with patients, families, and coworkers
• Adhere to safety standards and organizational policies
• Accept feedback and follow established procedures
• Meet corporate training deadlines
• Skilled in building rapport and working collaboratively with diverse populations
• Eligible for Board Certification.
• Ability to use good judgment and to maintain confidentiality of information
• Ability to maintain accurate documentation
• Exercise good judgment and maintain confidentiality
• Establish and maintain therapeutic boundaries
• Function effectively as part of a multidisciplinary team
• Demonstrate tact, resourcefulness, patience, and professionalism
• Adapt to varied patient age groups (adolescent, adult, geriatric)
• Participate in all aspects of patient care management
• Work efficiently in a fast-paced, high-stress environment
• Respond calmly and effectively in emergency situations
• Skill in telephone, radio etiquette, and paging procedures

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.