Crisis Intervention Navigator – Community Support

Heartland Family Service; Council Bluffs (IA); Sur place; USD 29 000 - 34 000; Plein temps

Résumé du poste

Heartland Family Service in Council Bluffs, IA is seeking a Community Based Crisis Navigator for the Iowa Mental Health Crisis Response Team. The role supports crisis intervention, risk assessment, and referrals, with a flexible on-call and on-site schedule.

The position requires a relevant degree or equivalent experience and offers a competitive hourly wage between $20.72 and $24.70, based on experience, with standard full-time hours and on-site work at the Council Bluffs location.

Qualifications

• Bachelor’s degree in psychology, social work, nursing, education with 1 year in behavioral or mental health services.
• High School Diploma and two years of experience in the human services field.

Responsabilités

• Provides crisis intervention and risk assessment of clients for referral sources such as community members, law enforcement, or school systems.
• Makes recommendations and referrals to the appropriate levels of care following a clinical consultation. Assessments are provided on-site and face to face.
• Conduct a crisis focused assessment and documentation to be completed within 24 hours of crisis call.
• Establishes an intervention plan, with client and referral source participation, which specifies immediate treatment needs and follow-up.
• Follow up with crisis clients 24 hours post crisis and maintain an ongoing caseload for 30 days to follow.
• Maintains relationships with key community resources, as well as provide referrals to clients.
• Identify needs and goals for clients who are post crisis and serve as an ongoing intervention support.
• Document all case management correspondence.
• Is on-call during the workday and able to respond on-site within policy timelines.

Connaissances

Crisis intervention

Risk assessment

On-call availability

Formation

Bachelor’s degree in psychology, social work, nursing, education

High School Diploma + 2 years in human services

Description du poste

Heartland Family Service in Council Bluffs, IA is seeking a Community Based Crisis Navigator for the Iowa Mental Health Crisis Response Team. The role supports crisis intervention, risk assessment, and referrals, with a flexible on-call and on-site schedule.

The position requires a relevant degree or equivalent experience and offers a competitive hourly wage between $20.72 and $24.70, based on experience, with standard full-time hours and on-site work at the Council Bluffs location.